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Did not received the same flowers ordered and delivered a day late.
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I ordered flowers for my Mother on Mother's Day. She lives on the East Coast and I live on the West Coast. We do not see each other very often and thought she would like a beautiful bouquet of fresh flowers delivered. She received the flowers a day late and did not receive the flowers I ordered. The flowers she received was in a plain vase with only a few flowers and some of the flowers were not even bloomed. The flowers I ordered was a beautiful full bouquet in a beautiful metallic vase. I paid $71.00 (total of $95.00 for the whole transaction) for the flowers I ordered and was very dissapointed with what she did receive. Customer service told me the flowers she received was comparable to the ones I ordered and that the flower shop followed their policy. They offered me a 15% discount but honestly I would not have paid $20.00 for the bouquet she received. I wish they would have notified me that they did not have the flowers I ordered available so that I can okay the flowers they were going to send or cancel the order. I will not ever go through this company for flowers again. You are better off going through a local florist in the area. For what you pay, you never know if the same flowers you ordered will be delivered and if it will get there in time. I wish I could attach a picture so you can see why I am so unhappy.
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