Thomas P.'s review of Nationstar Mortgage

Nationstar Mortgage

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Review Posted 10/1/2015
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UTTERLY FANTASTIC CUSTOMER SERVICE
FANTASTIC CUSTOMER SERVICE******************Bill Merino an Karen Choi******These folks are AWESOME. They anticipate, They are prompt to respond, They know the business and They truely care. We have been dealing with various lenders for over a year. Bill and Karen responded to all our questions and they remained on top of every detail through the entire process. The rate and plan they constructed for us was outstanding. The sense of integrity that they provide makes the entire process extremely comfortable. You want to talk mortgage, talk to Bill and Karen.
 
 
Business's response - by Nationstar Consumer Affairs - on 10/5/2015
Thomas – Thank you for taking time out of your day to recognize the outstanding service our mortgage professionals provided you during the refinance of your home loan. As you mentioned, Bill Merino and Karen Choi make a fantastic team whose courteous, knowledgeable, and personable service made your refinance a successful one. They will be delighted to hear that they exceeded all your expectations. Greenlight Loans appreciates your positive testimonial and is happy to have earned your business.
 
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Additional Business Information
Hours   Monday - Friday 7:00 a.m. - 7:00 p.m.
Saurday 9:00 a.m. - 3:00 p.m.
Phone   (866) 663-2783 Address   1600 E St. Andrew Place
Santa Ana, CA 92705
Website   http://www.nationstarmtg.com Email   apham@greenlightloans.com
Contact   Alex Pham Other  
 
 
 
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