Kimberly A.'s review of Nationstar Mortgage

Nationstar Mortgage

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Customer Reviews & Ratings
Review Posted 4/30/2016
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I wasn't too overwhelmed
I would like to thank Bobby Gonzalez and Jennifer Ruiz for their support in making the refinance process easy. They were always readily available by phone or email and returned my messages right away. They are very pleasant people and passionate about their work in helping me to understand the tremendous amount of paperwork required for this process. They made it seem easy, manageable, and not too overwhelming. The online electronic signing was very easy to complete when needed. All my questions and/or concerns were answered in great detail and they made sure I was comfortable with everything. This was a positive experience and I learned about the details of the loan. I can't think of anything they need improvement on. I would be happy to do business in the future with these two people. They are AWESOME! Sincerely, Kimberly S. :)
 
 
Business's response - by Nationstar Consumer Affairs - on 5/5/2016
Kimberly - Thank you for acknowledging the efforts put forth on your behalf. Greenlight Loans is pleased to hear that Bobby Gonzales and Jennifer Ruiz are presenting our customers with responsive, timely and professional service. No matter how straightforward or challenging a refinance may be for our customers... Bobby and Jennifer always make every effort to provide top-quality customer service and care. GL appreciates your business.
 
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Additional Business Information
Hours   Monday - Friday 7:00 a.m. - 7:00 p.m.
Saurday 9:00 a.m. - 3:00 p.m. 		Phone   (866) 663-2783 Address   1600 E St. Andrew Place
Santa Ana, CA 92705
Website   http://www.nationstarmtg.com Email   apham@greenlightloans.com
Contact   Alex Pham Other  
 
 
 
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