Stephen G.'s review of HireRight, Inc.

HireRight, Inc.

         
Customer Reviews & Ratings
Complaint Posted 5/9/2022
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Incompetence is an Understatement
I was offered a six-month consulting position in January. Hire Right was the firm engaged to perform a background check for me. When I first saw my report, it contained much incorrect information. For just one example, several of my previous employers were designated "N/A" for their names. I did not and never would have entered "N/A" as the name of a former employer. Depending on whom I spoke with at Hire Right, I got conflicting and often contradictory information. I called them after my email attempts to update the mistakes with correct information failed. For example, one support representative straight out said that Hire Right uses a third part to collect information, while another representative said Hire Right does all the work and never uses third parties for information. I could go on for several more paragraphs about my unfortunate experience. Ultimately, the company requesting the background report withdrew their offer. I am seriously considering taking the matter up with a lawyer. I have noticed that others have suggested a class action suit. This individual may well be on to something.
 
 
 
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website   http://www.hireright.com Email   sarah.lachapell@hireright.com
Contact   Sarah LaChapell Other  
 
 
 
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