Tim M.'s review of HotTubWorks.com

HotTubWorks.com

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Customer Reviews & Ratings
Review Posted 8/20/2009
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Review 8/20/2009
Ordered a hot tub cover through their amazingly user friendly website, two days later received a call from customer service asking if I wanted a longer tie down strap - the measurement I gave seemed short - indeed I did want the longer strap - I measured from the wrong spot. Easy enough, until you think that this company is West Coast, they called at a convenient East Coast time and that they called at all. It would have been just as easy to ship the cover and charge me - the website gives you ample chances to review your order to make sure it's right. Very alert, very helpful and a company that truly seems to make a product that works. Good work and a good company all around.
 
 
 
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Additional Business Information
Hours   Phone   (949) 548-5955 Address   1559 Sunland Lane
Costa Mesa, CA 92626
Website   http://www.hottubworks.com Email   jerry_greer@mac.com;alea@hottubworks.com
Contact   Jerry Greer Other  
 
 
 
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