MT 's review of Insurance Care Direct

Insurance Care Direct

         
Customer Reviews & Ratings
Complaint Posted 4/16/2013
. 1
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Incompetent Agents
I bought a health plan through Insurance Care Direct after an agent sold me a plan with preventative care coverage. I was charged a processing fee that I was not informed about nor consented to. When I received a welcome phone call from the insurance company,
two weeks later, they told me the plan I was on did not have any preventative care coverage and instead the plan only covers $50. They of course had already taken my money. When I called the agent to ask him, his reply was, “It is covered, but you still have
to pay a portion of it. I misspoke." I am very unsatisfied and would never refer this company to anyone. I am most certainly disgusted with the service I received.
 
 
 
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Additional Business Information
Hours   Phone   (866) 792-5976 Address   1239 E. Newport Center Dr. Ste. 101
Deerfield Beach, FL 33442
Website   http://www.insurancecaredirect.com Email  
Contact   New Contact Other  
 
 
 
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