Gary B.'s review of Ivgstores

Ivgstores

         
Customer Reviews & Ratings
Complaint Posted 12/14/2012
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Refusal to send return label for damaged table received
It has now been 13 days...13 phone calls... and NO RESPONSE from the company. I received a glass table that arrived shattered. I have called each day for a return label to get the huge carton out of my living room. Every day I am promised by customer service agents Kevin, Sean, Steve and others that a label will be emailed to me by the next day. IT NEVER COMES. Christmas is just arround the corner. And I am stuck with a HUGE carton where my Christmas tree should be. DO NOT ORDER ANYTHING FROM THIS COMPANY. If something goes wrong you are just " out of luck ".
Merry Christmas IVG Stores
 
 
 
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Additional Business Information
Hours   Phone   (954) 416-5000 Address   1851 NW 125th Ave., Suite 450
Pembroke Pines, FL 33028
Website   Email   complaints@ivgmail.com;Elizabeth.Johnson@ivgmail.com
Contact   Elizabeth Johnson Other  
 
 
 
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