Randi P.'s review of Kareo, Inc.

Kareo, Inc.

         
Customer Reviews & Ratings
Complaint Posted 10/22/2015
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Horrible Customer Service
It took 3 calls, 2 emails and 5 hours to FINALLY contact a supervisor just so I could continue service. When I asked if the company would compensate me in any way for all of the time spent and runaround give I was challenged by the supervisor Frank("did you lose any money as a result of this?"), as in, I certainly deserved nothing for spending a total of the better part of a day to end my contract. I suggest Kareo increases their supervision of staff and trains their supervisors in customer service.
 
 
 
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Additional Business Information
Hours   Monday through Friday, 7 AM to 6 PM Pacific Time Phone   (888) 775-2736 Address   3353 Michelson Dr. Suite 400
Irvine, CA 92612
Website   http://www.kareo.com Email   support@kareo.com
Contact   Customer Service Other  
 
 
 
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