Alejandro S.'s review of Kia Motors Finance

Kia Motors Finance

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Customer Reviews & Ratings
Complaint Posted 12/4/2017
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If you buy a Kia, pay cash
I moved state and requested a title transfer of my Kia minivan (partially financed through Kia Motors Finance) from Pennsylvania to New York.Over a month after I first contacted them, Kia Motors Finance tells me that they need three more weeks to "process" the PA title before they can send it to New York. New York law only allows new residents 30 days to get NY plates. But Kia Motors Finance tells me that "details" such as any fines I may get for driving with out of state plates are not their responsibility. Oh, and they won't phone to tell me if and when they are finally done. You have to navigate their bottom-tier telephone menus and rude, clueless customer "service" agents to get any information.
 
 
 
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Additional Business Information
Hours   Phone   (866) 331-5632 Address   3161 Michelson Drive, Suite 1900
Irvine, CA 92612
Website   Email   rkirkreit@hcamerica.com
Contact   Richard Kirkreit Other  
 
 
 
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