T N.'s review of LegalZoom.com


Customer Reviews & Ratings
Complaint Posted 9/7/2023
. 1
. 0
Worst customer service
I just had the worst experience with them. They have zero customer care... After only using the service once 6 months ago, they rejected my request of cancelling the auto-renewal because I didn't file within 30 days in advance, which was NOT clearly specified when I signed up to it. All attendees showed zero interest in providing a solution and simply ignored the fact that the service has not being used for awhile. I feel companies that fail to provide the basic of customer care do not deserve their customer, and also this clearly reflects on their overall service level and how different departments will treat their customers.
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
Additional Business Information
Hours   Monday–Friday: 5 a.m.–7 p.m. PT Saturday & Sundays : 7 a.m.–4 p.m. PT Phone   (800) 773-0888 Address   101 North Brand Blvd. 11th Floor
Glendale, CA 91203
Website   http://www.legalzoom.com Email   social@legalzoom.com
Contact   Chyna Payne, Social Media Manager Other  
© Copyright 2017 TrustLink All Rights Reserved.