Patricia H.'s review of MagicJack LP

MagicJack LP

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Customer Reviews & Ratings
Complaint Posted 7/24/2012
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Many have had similar problems, PLEASE REPORT Magic Jack to the FCC, BBB, & the FTC!
I would highly recommend NOT paying for this device as it does not work! When I received the Magic Jack only a few months ago, it started out working on and off, it would drop calls and minutes would go by where I couldn't hear the person I was speaking to. Now, it does not work at all! Hours on chat, to find out that it is a routing problem??? Their engineers are "working" on it??? I'm to check my inbox for an email from the engineers??? When will this email be arriving??? It has been months, no phone, and I'm out over $100. I asked for a refund, no can do!!! So, if you are thinking about getting the Magic Jack, don't do it!!! ORder # lgwtc, just incase Magic Jack decides to make good on this.

If you have the same problem, I would suggest reporting them to the BBB,FCC,and the FTC. the more complaints the better, they need to be held responsible.
 
 
 
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Additional Business Information
Hours   Phone   (561) 594-2140 Address   5700 Georgia Avenue
West Palm Beach, FL 33405
Website   Email   russop@magicjack.com
Contact   Peter Russo Other  
 
 
 
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