amie g.'s review of MagicJack LP

MagicJack LP

         
Customer Reviews & Ratings
Complaint Posted 1/11/2013
. 1
. 0
Don't Buy!!!!
My Magic Jack subscription expired on 12/23/2012. When I try to renew the number, the company tells me my account is under review and to wait for an email from them. It is now 1/13/13. I have tried live chat and also speaking with their billing department at least 8 times. Each time they tell me the same thing, but they can't or won't tell me why my account is under review or how long I'll have to wait for resolution. In the mean time, we're without a home phone. They also refuse to refund me for the device, which is in good working order, but unusable due to their incompetence.
 
 
 
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Additional Business Information
Hours   Phone   (561) 594-2140 Address   5700 Georgia Avenue
West Palm Beach, FL 33405
Website   Email   russop@magicjack.com
Contact   Peter Russo Other  
 
 
 
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