Jay S.'s review of Neopets.com

Neopets.com

         
Customer Reviews & Ratings
Complaint Posted 7/24/2011
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Review 7/24/2011
Absolutely disgusting customer service 8 year old account frozen for apparently "cheating using an automated program" All attempts to contact them to find out what program, how, where, and stating I have never used such a thing met with either automated responses or for the last three attempts to contact .... NO RESPONSE AT ALL And the 11 months left of my annual Premium subscription ? Can be transferred to a new account !!!!!!! A company that once had my respect ... sadly now just another cash greedy business that has no care for any of its supporters. Wish there was a ZERO STAR rating here
 
 
 
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Additional Business Information
Hours   Phone   (888) 200-8090 Address   P.O. Box 1841
Glendale, CA 91209-1841
Website   http://www.neopets.com Email  
Contact   Customer Service Other  
 
 
 
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