Customer Reviews & Ratings
Complaint Posted 1/2/2015
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Don't Waste Your Time
I don't think I've ever been so disappointed in an experience's customer support, follow up, attention to needs, attention to detail, and professionalism. I used the branch in Waukesha, WI, and I wouldn't recommend going there. Ever. They overcharge you
compared to what they say things will cost; they claim to be experts, but harm you in timelines; they request extensions from your seller and then don't even adhere to the deadlines they create; and forget trying to get assistance from anyone else in the company!
Then you get a nasty email saying that you're only making matters worse--when all you really want is answers.
 
 
 
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Additional Business Information
Hours   Monday - Friday 7AM to 7PM, Saturday 6AM-12PM, Sunday 6AM-12PM Phone   (800) 450-2010 Address   14511 Myford Road, Suite 100
Tustin, CA 92780
Website   http://www.newamericanfunding.com Email   Jennette.Landrum@nafinc.com
Contact   Jennette Landrum Other  
 
 
 
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