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Smooth refi
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We were initially referred to Alex at Optimum First Mortgage through my parents. Alex went above and beyond for our family to help us refinance our home mortgage. We did our due diligence by comparing offers from other lenders, but Alex was willing to help us pay as little out of pocket as possible, while keeping with the lower interest rate. He was prompt with returning our calls/emails. He always explained things thoroughly, understandingly, and with patience. When we had a family crisis that placed me in a non-local hospital long-term, he was determined to help us still close in a timely manner to avoid paying additional interest. Alex worked hard to find a notary willing to commute to both myself and my spouse. It was a relief to have this go so smoothly and a weight off our shoulders considering our family crisis. Thank you Alex and the Optimum First Mortgage team!
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