tina n.'s review of PaymentOne

PaymentOne

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Customer Reviews & Ratings
Complaint Posted 3/31/2011
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Review 3/31/2011
terrible company. Don't trust them. I had the same problem as most people had with this company. They called and said the first month would be a free trial and that they would send me a letter to see whether or not i wanted to continue with them. Never did they send me a letter but continued to try to charge my account. So glad i caught them sooner than later.
 
 
Business's response - on 9/20/2011
PaymentOne does not sell any services or products to consumers. PaymentOne is a payments processor. Hundreds of merchants contract with us to be able to bill their customers via the customer's phone bill. If you have any questions about a product that is billed via PaymentOne and have not been able to have your concern addressed to your satisfaction by the merchant, then please contact PaymentOne directly at 866-262-3591 and we'll be happy to assist you.
 
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Additional Business Information
Hours   Monday through Friday 8AM to 10PM EST Phone   (866) 262-3591 Address   5883 Rue Ferrari
San Jose, CA 95138-1857
Website   http://www.paymentone.com Email   Bgutierrez@paymentOne.com;Edenton@paymentone.com
Contact   Boris Gutierrez Other  
 
 
 
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