Amy M.'s review of Wen Hair Care

Wen Hair Care

Preferred Members
Natural Area Rugs
5.0 star rating 103 miles
Brake Performance
3.1 star rating 121 miles
Elizabeth Shutters
4.8 star rating 67 miles
American Window Systems
4.6 star rating 0 miles
         
Customer Reviews & Ratings
0 Posted 9/10/2012
. 1
. 0
Worst online company ever!!!
I ordered my first shipment of wen for 29.95. I absolutely hated the product in my hair. I have naturally curly hair so I was interested to see how well it worked. I am a hairdresser and have seen some of my clients happy with this product. However, it made my hair look dirty and greasy.. I can go a week without washing my hair and it never looks greasy. My hair was like matted and darker looking for the three days I used it. Anyways, at the end of the month I received another shipment of wen, which I never ordered. They sent me a three month shipment for $180. When I called to figure this out, they hung up on me three times, when I finally got through to a representative they were very rude and told me I'm on a three month supply that I signed up for. (which was defanately never written anywhere online when I ordered one shipment) or I would of never ordered it!!!! So they told me to go to the post office and mail it back and when they receive it they will refund me. Well, I mailed it back 3 weeks ago and they say they haven't gotten it yet. They are charging my account $60 every month. I'm now worried there gonna say they never received it! NEVER order from this unprofessional scam company. Amy
 
 
 
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Additional Business Information
Hours   Customer Service: 1-800-964-1892 (24/7) www.wenhaircare.com/cet Phone   (800) 964-1892 Address   41550 Eclectic Ave. Suite 200
Palm Desert, CA 92260
Website   Email   customerrelations@guthy-renker.com
Contact   Customer Service Other  
 
 
 
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