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diappointed- had high hopes
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after going though the 5 step process necessary to use WEN--rinse hair thoroughly, apply generously, add water, massage for several minutes, rinse thoughoughly, apply generously (yes,again) massage for several minutes, clip on top of your head and leave in for 5 minutes, rinse thoroughly, and use a dime sized amount as a leave in-- i was not impressed. my hair wasn't any different than if i had used my regular shampoo, in fact it was frizzy. BUY A SAMPLE if you want to try this product. i've heard too many horror stories about being overcharged and not being able to cancel "subscription". be smart, go to ebay or amazon and buy a 2oz sample from someone but do NOT go through the site and give them your credit card number for any reason. you are giving them permission to keep charging your account.
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Business's response - by GR CETon 3/4/2013
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Dear Amy,
Thank you for your review. We appreciate the time you have taken to let us know about your experience.
We'd like to help in this matter. May we kindly ask you to fill out this webform http://www.wenhaircare.com/lp/cet. You are also welcome to send an email to us at customerservice@guthy-renker using the subject line RE: Trustlink Review. Please make sure to provide your full name and address as well a contact phone number where we can reach you. This will allow us to locate your account and contact you with a resolution in a timely manner.
Thank you very much and kindest regards,
Jennifer
Guthy-Renker LLC, Corporate Escalation Team
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