1.4 star rating Rating - based on 29 reviews & complaints
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Customer Reviews, Ratings & Complaints
Complaint Posted 3/27/2017
Changed my mind before purchasing
I was just about to purchase ink for my printer but in the last minute I thought I would check their review from other customers. Not one place did I see an apology or an answer from the company in reference to all this negative stuff written in h... Read More »
Complaint Posted 2/21/2017
Rude and inefficient
Ink did not work as advertised and they did not refund my full purchase price. The customer service is rude and inefficient. Our company will never do business with this company again. Read More »
Review Posted 12/27/2016
STAY AWAY 1ink.com
Better stay away from this bunch of thieves not even 1 star rating, ink don't work I just used my printer for a little while before purchasing this ink. I gave over 100.00 for my workforce 500 by Epson. this ink sure did a number on my printer now... Read More »
Complaint Posted 12/5/2016
Worthless warranty
Company says 100 % warranty. Baloney! The print was bad so they said clean it 3 times. After 10 days of normal use, the print was bad again. I called to return all the used and unused ink, having to pay $11.00 in shipping costs, thus going back to... Read More »
Complaint Posted 1/27/2016
faulty ink and I have to pay shipping
ordered 12 cartridges free shipping and they did not work. I returned all 12 and they charged me the shipping charge to send them to me and I had to pay return charges. Stay away as you pay when they don't work. Read More »
Complaint Posted 12/30/2015
Messy Ink
The two black ink cartridges I opened leaked ink all over my hands. The color ink cartridge will not disperse the ink even though the printer says it is full of ink. I will not purchase ink cartridges from this company again. Sue O. Read More »
Complaint Posted 3/9/2015
Ordered 6 pack of cartridges, the first one I opened when I broke seal I got covered with ink, 2nd one would not lock into printer, only found 2 of 6 that worked. Returning all hopefully for a full refund, we see how that goes. Read More »
Review Posted 2/28/2015
there are no discounts with these guys . The prices they have are the same as the stores, yet they claim 80% discounts. buy from a store you know or some place where they don t charge deliveries Read More »
Complaint Posted 7/21/2014
There ink doesn't work, And it will cost you money to ship it back.
I thought that I would save a little money buying ink from these people, What a mistake it was. The first shipment of ink wouldn't work in my printer, My printer kept asking for me to install the ink and it was already in my printer, So I called 1... Read More »
Complaint Posted 12/8/2013
Bad product
I got a fare amount of this ink because I had good luck in the past but this last bunch was terrible, some didn't work at all and some only partly worked for a short time Bob Read More »
Complaint Posted 8/30/2013
Inconsistent Quality and poor Customer Service policy
Purchased 8 inkjet cartridges, 4 failed but since it was beyond the 6 month warranty, no help. Their recommendation was to only purchase one cartridge at a time. First two cartridges worked perfectly. I will not use their service again and won't r... Read More »
Review Posted 5/29/2013
Thanks for the heads up
Read the reviews and as I suspected they are scammers. Thanks for the warning. Read More »
Complaint Posted 3/1/2013
One of the worst spammers on the net
Their anti-spam statement on their website sounds great, but it's all a lie. As an experiment, I used their opt-out on a spare email address and the spam traffic on that email address exploded. If they lie about spam, what does that say about thei... Read More »
Complaint Posted 1/14/2013
Thanx to all of you for the information
I was just about to pay for their package of 5 black & 4 color ink cartridges, when I intuitively thought I'd better check the on-line reviews. I want to send a SHOUT OUT to all who explained what their experiences were like. You have saved me, a... Read More »
Review Posted 12/17/2012
Thanks to all and for the warnings to avoid.
I also owe thanks to all that use and report product and services reviews. I almost gave into trying this company as ink is an expensive item. I will stick to buying HP ink as I have never had a complaint with their product. Read More »
Complaint Posted 7/30/2012
Wow! Thank you to all of you who took the time to write about your experiences! Now I might have only been out about 10-15 bucks, but saving me the torture and potential headache that may have been brought on by a bad experience is priceless! It's... Read More »
Complaint Posted 3/15/2012
Words cannot express how bad their customer service people are. They just could not conceivably care less. They are beyond rude; they are actually antagonistic, probably due to the high volume of complaints. Even though you pay more, you'll end up... Read More »
Complaint Posted 2/13/2012
Inferior cartridges - Don't use this company!
1ink claims "100% satisfaction guaranteed" but the fine print is that satisfaction isn't free. You pay shipping on their defective cartridges and you have to wait for them to inspect and approve that their junk is defective. If not, you're out of... Read More »
Complaint Posted 8/11/2011
Review 8/11/2011
In December 2009 I purchased a compatible HP 88XL ink cartridge deal from 1ink. It included (2) black extra large cartridges and (1) each standard size cyan, yellow, & magenta cartridges. When the first black cartridge that I installed in my HP Of... Read More »
Complaint Posted 6/2/2011
Review 6/2/2011
I ordered / rec'd in Mar 2010 a large quantity of black and color ink jet cartridges for my HP printer. Just over a year later one of each failed to work. I called their Customer Service today, June 2, 2011. A rather stern rep. said, 'No credit or... Read More »
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Additional Business Information
Hours   Phone   (818) 993-7802 Address   2850 North California Street Suite 110
Burbank, CA 91504
Website   http://www.101inks.com Email   roland@1ink.com
Contact   Roland Davoudikia Other  
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