4.6 star rating Rating - based on 297 reviews & complaints
This company's business is Computer laptop replacement keys.  
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Computer Equipment, Parts, and Supplies

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Customer Reviews, Ratings & Complaints
Review Posted 9/19/2023
Great experience
They have a perfect and quick customer support and good prices. Delivered from US into Central Europe in 13 days. The key is exactly what I ordered and expected. I can only recommend. Read More »
Review Posted 8/31/2023
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Very useful company, I've ever seen.
Thanks for fixing my laptop key. The company's response was quick and they're skilled at it. Read More »
Business's response - on 8/31/2023
Hello, sorry to hear about the issue. Looking into the matter, it appears we replied to a "Gabriel A" on Aug. 29. We received a reply today on the 31st, and our customer support team is reviewing and researching your images to get you the correct... Read More »
Review Posted 7/11/2023
Great Service
I recommend this company to all. Fast and efficient and really happy with and their team. I really struggled with other suppliers to get the right key cap and hinge...Kevan Read More »
Review Posted 6/21/2023
Way too pricey, but good shipping speed and times
Charging $8.95 for a Macbook Pro key set (keycap, hinge, and rubber silicone nub) is way too expensive. I ended up paying close to $30 just for 3 keys, and I received an erroneous hinge+keycap at first. Harsh return/refund policy when all they cou... Read More »
Review Posted 6/8/2023
I honestly thought this process was gonna take ages
But in a week's time, my key was shipped to me no problem.
They were out of "A" keys so I hade to be creative and get a "4$" key (The 4 looks like an A and the $ reminds me of how much a singular key is), but otherwise Mary was relatively quick t... Read More »
Review Posted 4/21/2023
Guess I was one of the lucky ones?
Expensive (special build) laptop, HP had to service it within the first few months (due to an exterior pounding it got) and it's just great for me, possibly minus the keyboard. I like the large, 15"+ screen and a numpad on the large keyboard, and... Read More »
Review Posted 3/23/2023
Great service
Unfortunately, a book hit my “?” key and I couldn't find any spare parts until I stumbled on this company. They solved the issue. Read More »
Complaint Posted 3/13/2023
Their homepage asks you to use the dropdown to select the Brand, Series, and Model of your computer and then gives you your options for what keys to order. After selecting my exact computer, it only gave me one option so I ordered a couple of keys... Read More »
Review Posted 3/6/2023
Satisfied w/ key purchase
I broke my key hinge a while ago and I thought I was doomed. I asked HP for a repair quote and they quoted me around $500. I was discouraged as I looked around the Internet for any key hinges. I happen to find this site. Though they didn't fin... Read More »
Complaint Posted 3/1/2023
Don't bother
This company is a scam. They cheat you by sending you parts that don't fit and charging you just enough money that it is not worth pursuing. They will ghost you and not answer your emails once they have your money. Read More »
Review Posted 1/11/2023
Great Service
I ordered a keyboard for my Gateway CX201s on 1/8/2023 and received it by mail on 1/11/2023. Followed the replacement instructions in my old manual and it works great. Great job Thanks! Read More »
Review Posted 1/9/2023
Great website
I bought laptops keys for my ge 66 raider. I bought them form different websites and sellers and they all ethier had the wrong keys or didn't have them. They keys were a bit expensive compared to others but there the only ones that had it. So than... Read More »
Review Posted 12/15/2022
I had an issue that required personalized assistance and guidance to make a decision and I have to say I had the best experience with an outstanding customer service. They went above and beyond to help me solve my problem. I totally recommend the... Read More »
Review Posted 11/18/2022
Wonderful service/support and great product!
I received a response to a question I had on which model and part to order and was thrilled when I received the key cap and was able to install it on my laptop. I am very happy with their service & product and would definitely order from them agai... Read More »
Review Posted 11/1/2022
Great service an dproduct
I had a broken hinge on one of the keys on my laptop keyboard for years. I sort of got use to it but it always felt like I had a crappy keyboard. Then I found I was not too sure what key I needed, but the team at Laptopkey helped me... Read More »
Review Posted 10/25/2022
Great customer service
Ordered two times from this company (over the span of a year), and received great customer support w.r.t. making sure I got the correct key since I expressed doubts about it. I had an issue with one of the non-standard large keys of an old laptop... Read More »
Review Posted 10/14/2022
Fantastic service!
Customer service is phenomenal! There was an issue with my original order and I was contacted quickly with options. Turned out I'd ordered the wrong product (my fault), they helped me find the right one and replaced it at no cost. The product was... Read More »
Review Posted 10/3/2022
What an amazing service
I ended up ordering incorrect keys but the support personnel were very helpful. Within 4days, I was able to get the correct key and fixed my keyboard. The video guides are very helpful and installing the keys was a breeze. The products are great a... Read More »
Review Posted 4/13/2022
Amazing service!
I ordered the missing key on Apr 2nd, and received it 9 days later, which is uber fast where I live. The key was of the best quality and the installation guide was really helpful.
Overall a 10/10 experience, would recommend! Read More »
Review Posted 1/18/2022
Resolution is Fast
I received a damaged key but they reshipped another one right away. That's a great customer service. Kudos! Marcy Read More »
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Additional Business Information
Hours   7:00 AM - 7:00 PM PST Phone   (800) 850-9661 Address   PO Box 9031
Canoga Park, CA 91309
Website Email
Contact   Jason Marley Other  
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