Complaint
Posted 3/17/2023
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1 Review
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0 Question
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0 Answer
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Trustlinker since 03/17/23
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IDAHO FALLS, ID
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DO NOT USE THIS COMPANY!!!
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I made a reservation with this company a week prior to my trip out to CA for a 3-day Wedding event. I not only completed all the online reservation, I spoke with the office to confirm everything was done correctly. I was scheduled to be picked up... Read More »
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Complaint
Posted 9/25/2022
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/25/22
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REDONDO BEACH, CA
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Awful. Horrible. Never choose this company
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I scheduled a ride for a pick up from the airport at approximately 10 AM on a Sunday. After scheduling my appointment, I realized that I wanted to cancel because I had changed my plans. Within 30 minutes I called the company and a rude person on t... Read More »
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Complaint
Posted 7/23/2022
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/23/22
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LONG BEACH, CA
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WORST SERVICE IN THE WORLD
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Facts:
From home to Airport
Scheduled pick up time 14:00 Hrs, driver arrived 14:40 Hrs
Driver's text at 13:45 Hrs: "ETA 14:30 Hrs", just like that.
45 minutes waiting on the phone for customer service answer.
Company charged TIP without any autho... Read More »
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Complaint
Posted 9/20/2021
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/20/21
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NEW YORK, NY
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24-7 DO NOT DEPEND ON THEM TO PICK YOU UP!!
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I made arrangements for 24-7 to pick up my family of 7 and take us to LAX. They sent us an email the night before cancelling our ride to the airport. We didn't see it, so all 7 of us are waiting and waiting for our ride that never came. My husband... Read More »
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Complaint
Posted 9/3/2021
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/01/21
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TRABUCO CANYON, CA
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THIS COMPANY IS THE WORST!! DO NOT USE THEM!
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We arranged and received confirmation for transport to and from SNA (John Wayne) and while we are waiting for pickup, my boyfriend sees that they sent an email cancellation that morning. We had no time to secure other transport with out missing ou... Read More »
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Complaint
Posted 8/10/2021
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/10/21
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MISSION VIEJO, CA
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Review
Posted 11/25/2019
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 11/25/19
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Leek, N1
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24-7 DONT Ride
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Arranged a pick up at LAX after long flight from UK. I am a disabled veteran, progress through the airport was slow due to passport control, security and waiting for luggage. We rang the office, as instructed in our letter from them, we did not ge... Read More »
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Complaint
Posted 9/6/2019
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/06/19
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POTWIN, KS
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DON'T USE THIS COMPANY!
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If I could give them a negative rating, I would. Firstly, our ride to LAX was supposed to be a shuttle. Nope. We got a car and the poor driver barely got all the bags in. He was an uber driver so most likely subcontracted. Nice guy, and HE gets a... Read More »
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Complaint
Posted 6/30/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 06/30/18
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SUN CITY, CA
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Complaint
Posted 8/11/2017
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/11/17
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HUNTINGTON BEACH, CA
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CLICK
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I tried to plan a reservation shuttle from LAX to John Wayne Airport, after waiting a man comes on the line and say, very aggressively, "We;re booked for the day!CLICK!"and hung up one me. Read More »
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Review
Posted 12/14/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 12/14/13
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Absolute Nightmare
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I asked them to come at 11am to allow time to lax. they came 20 min early - which was okay, but we weren't ready. when we came out of the house at 11 am, the driver was on the phone and looked anxious. I asked if he was okay. he said yes and menti... Read More »
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Complaint
Posted 11/7/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 11/07/13
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Review
Posted 8/13/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/13/13
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Great Experiance
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I would just like to thank you for the great customer service that I experienced with your company. On July 25, 2013 my children and I were pleased with the service rendered by driver Jesus from our home to LAX airport. He was running a tad late b... Read More »
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Review
Posted 7/24/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/24/13
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Amazing service with 5 star customer service
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My grandmother is ill and needed to get home i have 3 children under the age of 2 and could not get her I called made a same day reservation and she was not only picked up on time they helped her in the car took her bags and even waited for the Am... Read More »
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Complaint
Posted 7/4/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/04/13
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TERRIBLE!
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Do not use this service. They didn't even show up to pick up a friend and they were very rude when I called in to ask why. Read More »
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Complaint
Posted 10/8/2012
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1 Review
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0 Question
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18 Profile Views
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0 Answer
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Trustlinker since 10/08/12
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Will not try to use this company again
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This company is not reliable. I booked round trip transfers for 6 people weeks in advance of a family vacation. The pick-up time was to be 6am on a Sunday. I was called by 24/7 at 8pm the night before and was told they could not pick us up at 6am.... Read More »
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Complaint
Posted 9/8/2012
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1 Review
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0 Question
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26 Profile Views
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0 Answer
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Trustlinker since 09/08/12
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DO NOT USE THIS COMPANY!
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Our shuttle was an hour late picking us up. I tried to call the company, but they do not open until 8 am. A message said to call the driver listed on the reservation, but there was no driver or phone number listed. We got a call from a woman sayin... Read More »
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Complaint
Posted 3/14/2012
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1 Review
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0 Question
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34 Profile Views
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0 Answer
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Trustlinker since 03/14/12
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Complaint
Posted 11/28/2011
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1 Review
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0 Question
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30 Profile Views
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0 Answer
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Trustlinker since 11/28/11
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No Show
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We were in town for my recently deceased Mother's memorial and I scheduled 24-7 Ride for my son on Saturday November 12, 2011 for his return trip to LAX. The reservation was confirmed for pickup on Sunday November 13, 2011 at 4:40 AM. At 4:20 AM,... Read More »
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Complaint
Posted 8/11/2011
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1 Review
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0 Question
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43 Profile Views
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0 Answer
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Trustlinker since 08/11/11
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Review 8/11/2011
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I would NOT recommend this company to anyone! They did not pick us up at LAX at 11:45 PM. When I called the phone number for their office, I heard a pre-recorded message saying the office closed at 11:30 PM. I was told to call the number for the... Read More »
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