American Home Mortgage Servicing, Inc.

1.1 star rating Rating - based on 41 reviews & complaints
Personalized attention is the cornerstone of our approach to mortgage services. We spend time getting to know you and understand your situation. Then we create individual solutions, walk you through your options and guide you through every step.  
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American Home Mortgage Servicing, Inc. Categories
Mortgage Services
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Customer Reviews, Ratings & Complaints
Complaint Posted 1/11/2013
lesa s.
THIS IS THE WORST ONE SO FAR OUR STORY WILL TAKE THE CAKE. I took my payment to western union to make my payment in nov 2010 and it went trough and then i get a letter from western union in dec 2010 about ahmsi regection the payment and we would h... Read More »
Complaint Posted 6/30/2012
AHMSI aka Homeward Financial
If a negative 10 stars could be assigned I'd do it. If you are having problems with this mortgage servicing company, please do the following: 1. Put your complaint in writing 2. Contact the atty general's office of your state 3. Contact the Consum... Read More »
Complaint Posted 11/21/2011
Nen H.
Review 11/21/2011
This company is the worst there is! I just got off the phone with them about my insurance policy not being updated after months of trying to send them updated insurance information. They also did not pay my county tax when it was due, therefore ma... Read More »
Complaint Posted 7/30/2011
roe s.
Review 7/30/2011
Complaint Posted 4/21/2011
Review 4/21/2011
I have filed complaints with the AG offices in TX, CA and my home state of MO, along with the BBB. We have been placed in foreclosure and I have proof from my bank that our payments cleared the bank for four months that AHMSI states no payments we... Read More »
Complaint Posted 4/19/2011
Catherine W.
Review 4/19/2011
PLEASE call your Attorney General's office to report this company. I'm in Ohio and have done so. My Atty. General (Mike Dewine/ Richard Cordray's Office) has filed a fraudulent practice lawsuit against this company. I was one of 137 complaints in... Read More »
Complaint Posted 12/30/2010
Sandy S.
Review 12/30/2010
I too had my mortage sold to this company. I am just as frustrated as all of you. We are currently facing foreclosure and when I try to work out a repayment plan they want such an hugh amount down within 5 days there is no way I can do it. If I ha... Read More »
Complaint Posted 10/20/2010
nicole s.
Review 10/20/2010
Avoid this company like the plague! I deal with non-stop harassment from them. For months now they have been calling me several times a day to tell me I late on my payments. They didn't cash my check! I have records of every payment made and have... Read More »
Complaint Posted 8/12/2010
Wanda C.
Review 8/12/2010
This company is awful. They call you when you are one day past due. If you don't answer the first time they try they call back sometimes 2 minutes later and sometimes 6 times a day. They even call you after you called them!I have at least 4 differ... Read More »
Complaint Posted 8/11/2010
Amanda H.
Review 8/11/2010
This company is horrible. I applied for a loan modification over a year and a half ago, and sent in the paperwork SEVEN times. Two months ago I received a second letter from them, acknowledging they did recieve my latest paperwork. I had not heard... Read More »
Complaint Posted 7/4/2010
kevin c.
Review 7/4/2010
IT'S SAD THAT I AM REQUIRED TO SELECT AT LEAST 1 STAR. This is nothing but a scam. We are being threatened with foreclosure due to THEIR mistake, scam whatever. I call it extortion and theft by escrow.

They placed lender insurance on my home w... Read More »
Complaint Posted 6/23/2010
barbara s.
Review 6/23/2010
This Company has a different department for everything from payments to modifications and insurance loss and tax and insurance on the property you have a mortgage on with them. If you try to call customer service for help with any problem you are... Read More »
Complaint Posted 5/13/2010
babla b.
Review 5/13/2010
Just becareful with there billings. If you owe $60 dollars they will double up your monthly mortgage. Their computer system needs to be looked by FBI. I asked the girl if I owe $60 dollars why in my statement it does not say $60? She put me on hol... Read More »
Complaint Posted 1/31/2010
William A.
Review 1/31/2010
I did not choose to deal with this company, my mortgage was sold to these folks by Citi residential mortgage. I am facing foreclosure and the first thing i did was tell them i did not want to get a lawyer and could i get this done. After more than... Read More »
Complaint Posted 1/25/2010
Richard F.
Review 1/25/2010
First of all I don't think it's right that mortgage companies to be able to keep selling off your mortgage. Mine has been sold many times until it reach this American Home Mortgage Servicing. Now I am stuck with these low life's. They should chang... Read More »
Complaint Posted 1/11/2010
Tom C.
Review 1/11/2010
Biggest complaint with this company is you can never ever ever ever get the same customer support rep. I always get someone else and the story of our status is never the same. This is very stressful. I was given a case manager once but he never an... Read More »
Review Posted 1/10/2010
Jack M.
Review 1/10/2010
American Home Mortgage Servicing Inc. Is corrupt, period! They need to be stopped.

We were behind on our property taxes, and were brought current through a loan we received here in PA. Nine days after this AHMSI sent the Revenue Bureau funds fo... Read More »
Complaint Posted 1/5/2010
Ana P.
Review 1/5/2010
This company is terrible!!!! My December 2009 payment was debited to the wrong bank account. I submitted a payment online and specified the bank account that I wanted them to debit. Instead they debited the other bank account on file and caused my... Read More »
Complaint Posted 11/22/2009
ron c.
Review 11/22/2009
American home mortgage services I started a forbearance agreement with citi residential on oct 20, 2008 and reinstated my loan with 10,000 dollars .in February 2009 American home mortgage services inc took over my account ,I was late on Feb.... Read More »
Complaint Posted 11/10/2009
ritchie r.
Review 11/10/2009
paid all my payments fell behind in July made up for it in august 2009 now sent a check back because it wasn't a company check and place the account loan in foreclosure. tacked on 10000.00 in attorney fees and never even once got any notice it was... Read More »
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Additional Business Information
Hours   7:00 am - 9:00 pm CT Monday through Friday 7:00 am - 4:00 pm CT Saturday Phone   (877) 304-3100 Address   6501 Irvine Center Drive
Irvine, CA 92618
Website Email
Contact   Customer Service Other  
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