Century Photo

1.3 star rating Rating - based on 102 reviews & complaints
View map / directions
Century Photo Categories
General Merchandise

          45832 visitors
Customer Reviews, Ratings & Complaints
Complaint Posted 8/4/2020
Don't order from them
These people used to be good. Now if you order you do not get your product, they don;t answer the phone nor their email. I am so disappointed. They had a good product. I lost $102. I would select 0 stars if I could. Read More »
Complaint Posted 4/8/2019
Company under new ownership but up to its old tricks
This company was purchased out of bankruptcy and relocated to New York. I received a new catalog from them a couple of years ago announcing this news. I made a small purchase to see if it was true. My order arrived later than I was told it would,... Read More »
Review Posted 10/23/2013
A turnaround
After waiting two years and numerous promises from the company that they were getting their act back together I did finally get an email 8/13 saying they would send my order. It arrived and was as expected! So I have just placed another order and... Read More »
Review Posted 2/8/2013
I have purchased products from Century Photo for years. A little pricey, but reliable. I placed an order on Sept 10, 2012 and had to call four times trying to find out where my product was. Each time, I spoke to someone in an Asian call center who... Read More »
Review Posted 12/5/2012
Waited 9 Months and still no Albums - but found different company with great service!
I ordered with Century Photo for years and never had a problem. However, I placed an order in March 2012 and received the photos pages I ordered, but did not receive the binders. I waited until November 2012 and still no binders (albums). I called... Read More »
Complaint Posted 11/14/2012
I WISH I WOULD HAVE READ THE REVIEWS. I ordered on OCT 7,2012 & inquired about my order 3 weeks later. JUST HAD A FEELING IT WAS A SCAM-when I tried to check the order. Spent most of my days off of work trying to get a hold of someone so I could a... Read More »
Complaint Posted 9/25/2012
Unbelievable--they finally sent the product. New Customer? RUN! Scam Victim? FIGHT.
After waiting just over 16 months, Century finally shipped my order. If you are contemplating becoming a NEW customer, RUN AWAY, but if you are a victim of Century Photo fraud, there may be hope. You will need your order confirmation number. In my... Read More »
Complaint Posted 9/17/2012
Century fails to ship product.
Century failed to ship product as others have posted. I contacted the police department in their town and was told they had abandoned their facility with no forwarding info. This was about two years ago so I gave up. I just received an email from... Read More »
Complaint Posted 7/18/2012
Century Photo - abysmal customer support
I ordered a product from Century Photo in January 2012 and received a confirmation email. In February I sent an email asking about delivery - no response. In March I sent another - no response. In May another - no response. In June I sent two emai... Read More »
Complaint Posted 7/4/2012
Do Not Do Business With This Company!
For some reason I do not understand, this company is allowed to remain in business even though they take orders and money for products and then do not deliver the products. Repeated requests for assistance go unanswered. A complaint to the Califor... Read More »
Complaint Posted 6/25/2012
They Take Your Money, But Don't Deliver
Stear clear of Century Products! I should of looked at this site BEFORE placing an order! My mother always wants the exact item she had bought in the past and wanted me to order these junkie plastic photo albums. I hunted them down on the web and... Read More »
Review Posted 5/8/2012
Poor Sales Practice
The bottom line is that Century takes your money for products they cannot deliver. Excuse after excuse had pushed out my order for months. Stay away or be sure the product is not back ordered.

CRS Read More »
Complaint Posted 4/16/2012
I ordered $70.00 in sleeves in Feb. and received nothing. Sorry , sorry excuses for a Business. Read More »
Complaint Posted 4/16/2012
Con Artists
As many other people have said I have dealt with this company for many years without incident. Now however, I have been waiting for over a year for merchandise on "back order" although they charged my credit card as soon as I placed the order. The... Read More »
Complaint Posted 3/15/2012
Fraud/Scam alert - Century Photo / Light Impressions
Did you receive this letter? I placed my order in August 2011. They took my money and never sent the product. This letter was sent out November 17, 2011 tbrown@emk.lightimpressionsdirect.com Dear Light Impressions Customer, These uncertain econ... Read More »
Complaint Posted 3/2/2012
What's the alternative
I had the same thing happen as well. I had my cc reverse the charge and got my money back. The problem I have now is where do I find those nice binders and refill pages like century photo had? Anybody find any alernatives? Read More »
Complaint Posted 1/26/2012
And I didn't even get kissed!
I too have been ordering from Century Photo for years and have been very satisfied. My last order was Jan.2011--order # E50483 for $34.39 and I paid by check. I called several times and they told me it was back ordered and should receive it by mid... Read More »
Complaint Posted 1/15/2012
Wants products or my money back
Like many other I placed an order with Century Photo back in June of 2011 and still have not recieved products. I called them back in Aug of 2011 and they told me it was on back order and I should get it in 4-6 weeks. After that time was up and I... Read More »
Complaint Posted 1/6/2012
Don't Order from Century Photo
16 months and no delivery on items purchased. Now cannot reach company. E-mails are very suspicious from company. This sites need a negative or no stars rating system. Read More »
Review Posted 12/26/2011
Dissatisfied with Century Photo
Like many others that have posted reviews, I have ordered from Century Photo for many, many years and have always been pleased. However, I placed an order on August 13, 2010 in the amount of $166.35 and was immediately charged to my credit card. (... Read More »
You are viewing page 1 of 6
Additional Business Information
Hours   Phone   (800) 975-6429 Address   10425 Slusher Drive
Santa Fe Springs, CA 90670
Website   http://www.centuryphoto.com Email   info@centuryphoto.com
Contact   Customer Service Other  
© Copyright 2017 TrustLink All Rights Reserved.