Homesure of America, Inc.

2.1 star rating Rating - based on 42 reviews & complaints
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Homesure of America, Inc. Categories
Homeowner Insurance and Warranty Services
Extended Supplemental Warranty Programs

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Customer Reviews, Ratings & Complaints
Complaint Posted 2/16/2018
Avoid these guys behind Sears Home Warranty
If you have Sears repair your appliance, chances are that the technician will push you to buy a 'Sears Home Warranty' to cover your appliances and provide you peace of mind. In fact, he'll even discount his service by 50% that very day if you buy... Read More »
Complaint Posted 1/5/2018
Sears sold out and betrayed my trust
I signed up for Homesure after my new dryer needed fixing. I called Sears, and they sent a technician who discovered the heating element had gone out. They quoted me hundreds of dollars to fix it and suggested I sign up for Sears home warranty so... Read More »
Review Posted 9/4/2014
RUN !!!!! Don't walk away from this outfit. They do not screen their service contractors/repair personel. Won't pay claims to you personally. Only to their assigned people, and then only about 50% of the cost. "TOTAL RIP-OFF". I am talki... Read More »
Review Posted 7/30/2014
Never had a problem getting a claim taken care of
I signed on with the company when it was called Total Protect and was offered to me through my Mortgage lender, Washington Mutual at the time. I have never had an issue with their service, they have always addressed any issues I had with local ser... Read More »
Review Posted 5/12/2014
HomeSure of America Corpus Christi, Tx
I am writing this review on behalf of my father. He signed up in Oct. 2013 and was doubtful of HomSure of America but decided anyways to sign up. The heater went out two months later and called to file a claim. Customer Service said they would loc... Read More »
Review Posted 4/30/2013
This company is the best of the best
When my wife signed up with Homesure I thought she made a mistake. I was completely wrong. This company is everything they say they are and then some. I have never been more satisfied with any service type organization. On top of that, their emplo... Read More »
Review Posted 4/11/2013
Good experience past 3 years
For the past three years we have had Homesure and I can honestly say it has served us well. We have used it for our washer (which we received a credit for), our dryer which was fixed and twice on our A/C and our furnace. They have sent out knowled... Read More »
Complaint Posted 3/8/2013
They sent a repair person to my house 9 times and charged me 2 ductibles
They should have replaced my fridge after 3 visits. They just wanted to keep sending more repairmen. I had to take off 9 half days of work and throw food out 4 times because they would not replace it. Read More »
Complaint Posted 10/25/2012
Liars & Crooks
Residential MD somehow obtained my bank account information and has been charging my account for aunthorized transactions for the past 3 months. When I contacted them, the customer service rep stated that they spoke to me over the phone, and obtai... Read More »
Complaint Posted 10/20/2012
Personal Opinion: Stay Away From This Company
Articles often state that you should review the full terms of a contract before signing any agreement. Unfortunately, even if you read and understand the contract, this does not help when the other party cannot read or understand their own contrac... Read More »
Complaint Posted 10/16/2012
I do not recall getting a phone call from these people, but I noticed on my online Bank Account Summary that they have been charging me $54.95 (total of $164.85) three times, once a month, August through October with no authorization or service re... Read More »
Review Posted 9/6/2012
Home sure. Cross country home services
This outfit is a scam !!! I received a call and the next thing I knew my Checking account had been drafted for almost $200, When I called to complain, I was told they had a recording authorizing the charge. This is totally untrue. So far I have no... Read More »
Review Posted 6/8/2012
Home Warranty Service
My wife and I built our home in Crete Il in 2007. Our mortgage company Bank of America sent us information on Total Protect Home Warranty. Over the years we have had our central air condtioner serviced at least three times the last being in March... Read More »
Complaint Posted 3/26/2012
BEWARE: This company defrauded me and others
I paid my premiums dutifully for years. Then when my A/C stopped working they cancelled my warranty saying that they have the option of cancelling a policy (read the fine print). Is that legal? Read More »
Complaint Posted 1/26/2012
Read the fine print before you sign up
I signed up for this plan as we have several high-end appliances and systems in our house and their brochure suggested that instead of spending big dollars to replace/repair appliances or systems we could reliably depend on ResidentialMD to repair... Read More »
Complaint Posted 10/31/2011
Review 10/31/2011
I wish I could give minus 10 stars. Homesure of America/Residential Md/Cross Country Home Services are running a scam. Beginning September 27 2011, Residential Md began unathorized withdrawals from my bank account. We contacted the company w... Read More »
Review Posted 7/14/2011
Review 7/14/2011
I also received a phone call from my US Bank last night that then connected me with Home Sure. That's all the title they would divulge. They wanted to sell me an insurance policy on my home appliances, etc and their method was wanting to send out... Read More »
Complaint Posted 7/8/2011
Review 7/8/2011
I received a call from a Wells Fargo Bank rep who said they were offering a home (appliance) protection plan to bank customers, and after being unable to get off the phone, I accepted the receipt of the service contingent upon receiving the litera... Read More »
Complaint Posted 5/13/2011
Review 5/13/2011
Don't use this Company you only get the run around send out bad contractors, they put in the wrong size compressor in our AC and now we have to get a new for over 200.00. My husband had a stroke I was in the Hospital when they sent Brock repair co... Read More »
Complaint Posted 3/29/2011
Review 3/29/2011
I am a customer of Homesure, except in my case they call it Total Protect Gold. One of dozens of names they apparently do business under. A total sham under any name. I have an A/C unit that I had their service people come out to do a seasonal ins... Read More »
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Additional Business Information
Hours   Phone   (954) 835-1900 Address   1625 NW 136 Ave., Bldg. E, #200
Fort Lauderdale, FL 33323
Website Email
Contact   Sandra Finn Other  
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