Complaint
Posted 3/20/2021
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1 Review
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0 Question
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0 Answer
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Trustlinker since 03/20/21
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POTWIN, KS
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Do Not Use
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I used Weslend Mortgage several years ago and they were great. I started a refinance in December 2020 and it is no mid March. Communication sucks. Forget about actually talking it is all texting or emails. Try to call and they won’t answer the pho... Read More »
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Complaint
Posted 2/8/2021
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 02/08/21
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RAMONA, CA
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Horrible
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Do not use these guys. We are currently on day 193 of our refinance. Yes. You read that right. Our loan officer (Lori) mishandled our file and is absolutely terrible at communicating. I have never dealt with someone so incompetent at their job. Sh... Read More »
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Complaint
Posted 8/13/2020
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/13/20
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POTWIN, KS
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Terrible customer service - very unprofessional
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We were told it could take up to 45 days to close and that was almost 4 months ago. Eric Reque, Octavio Zamora & Autumn Barraza were unprofessional. We provided all documentation asked for in a timely manner. No communication from them unless we r... Read More »
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Complaint
Posted 5/15/2020
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 05/15/20
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OCEANSIDE, CA
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Complaint
Posted 8/12/2019
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1 Review
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0 Question
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0 Answer
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Trustlinker since 08/12/19
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WALDORF, MD
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Not as Advertised!
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When I contacted them I shared with them that I had previously had a bad experience with refinance in the past dealing with terms constantly changing. Originally I was given a GFE stating that I had to bring $300 and some odd dollars to closing. A... Read More »
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Review
Posted 1/14/2019
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1 Review
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0 Question
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Trustlinker since 01/14/19
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HENNIKER, NH
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Josh and Westlend are Pros
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We started with Rocket loan and by day 5 the process was getting confusing and we were always assigned another customer rep when they could not explain or answer questions. We reach out to Josh and Westlend financial and his 1st call to us was on... Read More »
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0
Posted 5/26/2017
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2 Reviews
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0 Question
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9 Profile Views
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0 Answer
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Trustlinker since 04/12/13
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Fast & Easy Refinance!!
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I recently refinanced my home and closed escrow in less than 30 days. The process was painless, easy and required very minimal paperwork. Josh Trejo was very knowledgeable and updated me throughout the entire process. He's great! I will definitely... Read More »
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