Men's Usa, Inc.

2.2 star rating Rating - based on 24 reviews & complaints
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Customer Reviews, Ratings & Complaints
Complaint Posted 3/21/2018
Terrible Service and follow up.
I placed my order on 3/5/18 with upgraded 3 day shipping for an item they said was in stock. I have not received my order as of morning of 3/21/18. Men's USA would lie to me that my order had shipped and told me I had to wait for tracking number.... Read More »
Review Posted 9/26/2012
Good Experience
My experience at the shop was good. The quality is very good but I liked their appeal very much. In fact, I can rate it around the point of being *excellent* :-) Nothing much to say about the Service really.. its good but they can certainly impro... Read More »
Review Posted 7/30/2012
Great and different collection
Although most men prefer wearing single breasted suits, yet, I have always liked wearing double breasted ones. The double breasted jacket suits my body type better than any single breasted jacket; this is what I have always maintained. Finding a s... Read More »
Review Posted 3/14/2012
A million times better than MensUSA
Great and fast service, they have many sizes in store. If you decide to buy a tux or suit within a year they will credit the amount you paid for the rental towards your purchase! Excellent service and quality is 100% good. Very flexible and helpfu... Read More »
Complaint Posted 12/7/2011
Not happy with
Not happy at all. I ordered a tuxedo that was 150 count wool, and they sent me a tux that was 120 count. I paid more for the higher count, and unless I noticed and complained (which I did), I would have received an inferior suit for the higher pri... Read More »
Review Posted 11/28/2011
Great Service
On 14 Nov 2011, I ordered my second suit from Mensusa. Not only was the price very good, the suit came in 5 days. I live in Hawaii, and that was incredible time. Plus I wasn't charged extra for the expressed shipping. The first suit I got last yea... Read More »
Complaint Posted 11/1/2011
Review 11/1/2011
BEWARE!!! DO NOT RECOMMEND DOING BUSINESS WITH THIS COMPANY!! I ordered my sons suit in a size 10 and received size 12 pants when I contacted the company they lied three consecutive times that the correct size was being shipped and insulted me fo... Read More »
Complaint Posted 10/17/2011
Review 10/17/2011
Liars and thieves. I saw the 100% satisfaction guarantee and believed it. What a mistake. I returned two suits I had ordered and have received neither a credit nor a response. Hopefully the CA Attorney General will shut them down Read More »
Complaint Posted 4/14/2011
Review 4/14/2011
Terrible company to do business with. They do not honor what they promise. Their customer service department is RUDE and not helpful. When I ordered the tuxedo for prom 2 weeks prior they were nice and assured me everything would be fine, and my o... Read More »
Complaint Posted 3/27/2011
Review 3/27/2011
In Feb. I ordered two suits, a navy pinstripe 3 button vested & a 3 button vested light gray pinstripe. When the package arrived it contained only oothe navy suit & no gray & no explanation. I checked my Visa and yes they charged me for both suits... Read More »
Review Posted 3/3/2011
Review 3/3/2011
This is a Horrible COMPANY. BUYER BEWARE!! I bought an item according to the description on MENSUSA website. The item that arrived was not close to what I had thought I had ordered. According to their website I should be entitled to a full refund... Read More »
Complaint Posted 12/2/2010
Review 12/2/2010
Absolutely the worst customer service ever! I ordered a Sports Jacket for a holiday party a month in advance. I then waited just about 3 weeks and called to check on the status of my order. I was told that it was a mistake and they would ship my p... Read More »
Complaint Posted 6/14/2010
Review 6/14/2010
NEVER BUY FROM THIS COMPANY!!! I tried to return two suits that I bought. Even though the front page of their website states that they guarantee everything 100%, they will NOT GIVE YOU A REFUND! When I tried to email them for a return confirmation... Read More »
Complaint Posted 2/23/2010
Review 2/23/2010
These people are severely retarded and need to be shut completely DOWN. PLEASE DO NOT ORDER from MensUsa. They SUCK, they clothes SUCK, and the customer service SUCK. I don't even know where to start with these ignorant people. I am at a lost for... Read More »
Complaint Posted 1/13/2010
Review 1/13/2010
I experienced a similar problem as others. I ordered a 100% wool suit. I paid a higher price for a wool suit than the cheaper polyester suits they also sell. I received a cheap polyester suit instead of the wool suit I ordered and paid for. When I... Read More »
Review Posted 12/8/2009
Review 12/8/2009
My wife ordered me a pinstripe suit from We are from illinois and did recieve the jacket within about a week. However, during the inspection of the coat, we noticed the seams were coming apart from the buttocks area. Not happy with th... Read More »
Review Posted 4/25/2009
Review 4/25/2009
Review Posted 2/22/2009
Review 2/22/2009
I just wanted to share my views with the Company. I ordered 2 top Black tuxedos for my groomsmen last week. It was very nice and I was glad to receive my online purchase of suits within 3 Business days. The service has been good. No on... Read More »
Complaint Posted 10/28/2008
Review 10/28/2008
At any cost, stay clear from / These jokers claim that they are Italian. They are about as italian as saying a Ford automobile is assembled in Europe. They have literally ruined my wedding by canceling my order at the ve... Read More »
Complaint Posted 4/25/2008
Review 4/25/2008
I ordered a long white coat from on the 10th. It was said on their site that the item aships within a few days. 10 days later it still didnt arrive. So I did something I SHOULD have done before I placed my $149.00 order with them...I c... Read More »
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Additional Business Information
Hours   Phone   (888) 784-8872 Address   1246 Westwood Blvd.
Los Angeles, CA 90024
Website Email
Contact   Fazio Anderson Other  
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