OWTEL

1.7 star rating Rating - based on 44 reviews & complaints
 
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Telephone Communications Service
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Customer Reviews, Ratings & Complaints
Complaint Posted 8/3/2016
Your very poor customer service
Are you reading your terrible & disgusting complaints from your frustrated customers? How can you just let these go on without correcting your problems? You have no business running a company with poor and incompetent customer service attendants. ... Read More »
 
 
 
Review Posted 7/25/2016
Very unsatisfied customer of owtel
My girlfriend was brainwash of buying a cellphone from Owtel i believe they called it kata phones they took out money from her debit card in just minutes.Now when the phones arrived on the mail we open the package and the actual kata phones were m... Read More »
 
 
 
Review Posted 6/29/2016
OWTEL-A Wasted Time and Money
Jorel Tan account manager of OWTEl full of lies just to sell the kata product where I can call with no charge anywhere local and international but they are to send you a defective product (Kata) which will just last for a month I had this one befo... Read More »
 
 
 
Complaint Posted 6/6/2016
SSSSooooo Persistent!!!!
This company have a good connection which I can't complain at all. BUT, my ONLY complain is their customer service. When they call you to offer their product or their promotion for instance, they sell you a phone, etc, they shove it in your throat... Read More »
 
 
 
Complaint Posted 4/19/2016
No More OWTEL
Full of lies, misleading of selling you phone with no SIM. The agents are persistent to sell you the phone and stating that you will never have to pay to call the Philippines. To make it usable you have to download an APP called Dingtone.It's basi... Read More »
 
 
 
Review Posted 2/9/2016
STAY AWAY FROM OWTEL/. IT'S SCAM!!!!!!
Misleading & untrue marketing! Annoying & worst customer service! They will call numerous time to offer KATA phones until I was convinced to buy. But because of bad reviews, I cancelled & declined the mail delivery. And the phones was already rece... Read More »
 
 
 
Complaint Posted 11/28/2015
Drop Owtel
I received a call from a customer service most of the time offering me a kata phone until I was convince to get one, just to help out which I don't need one just to give to somebody in need. Since we closed the deal it is almost 2 months now I don... Read More »
 
 
 
Review Posted 6/26/2013
Drop OWTEL
Owtel's practice of selling their android tablet is comparable to car sales. They pressured my 80 yrs old mother to buy a tablet without disclosing any warranty and return policy. At the same time, in order for the transaction to go through, the b... Read More »
 
 
 
Complaint Posted 5/18/2013
OWTEL
Yes, it's the cheapest deal you can find for a long distance call but bad service, most esp. for emergency calls.I'd give it a 2 out of a 5 star. i'm poor so need to keep the service for its low rate of calls per min. If I could find a cheaper dea... Read More »
 
 
 
Complaint Posted 4/18/2013
Terrible Service
This company calls me at various times in the evening for NO REASON and many times have awaken me from bed. I have complained and written them to cancel my account completely. Read More »
 
 
 
Complaint Posted 3/21/2013
RIP OFF COMPANY DO NOT SIGN UP WITH OWTEL
I made the mistake of signing up with Owtel. They are a rip-off company. I was never late with my payment until 3 months ago, after I have mailed my payment, which they said they did not receive, they are charging me $5 for late payment charge and... Read More »
 
 
 
Review Posted 3/14/2013
OWTEL a company of robbers and crooks
This company is really bad... They call and harass you everyday even if its not your due date yet. I told them to email me my bill before due date because I moved and they didn't do it. For 11 dollars, they bothered me. And charged me late fee, it... Read More »
 
 
 
Complaint Posted 10/3/2012
WORST PHONE COMPANY. STAY AWAY!!!!
Talk about hard sell! This company gives hard selling a new meaning. An acquaintance was stupid enough to give an owtel agent my number and the agent keeps calling every few months trying to force me to give up some names and numbers they can call... Read More »
 
 
 
Complaint Posted 8/13/2012
OWTEL IS A SCAM
IT'S FULL OF UNPROFESSIONAL, UNEDUCATED, LYING, IDIOTS. DO NOT GIVE IN TO THEM BECAUSE THEY WILL SUCK EVERYTHING FROM YOU AND LEAVE YOU WITH NOTHING!!! Read More »
 
 
 
Complaint Posted 7/12/2012
worssssttttttt customer service ever!
They are so annoying! They wont stop calling u and keep on asking for refferals! U guys should have a wall clock in front of u! 2 am?..... Heloooo!!!! They let me buy this kata notebook and now i am asking for a refund since i didnt like it. When... Read More »
 
 
 
Complaint Posted 6/18/2012
AVOID THEM
This company is the worst ever I have experienced in my entire life. THEY WILL NEVER STOP CALLING YOU EVERY SINGLE DAY EVEN SATURDAY AND SUNDAY!!! Very rude and very persistent. My husband and I are in the DO NOT CALL LIST but they still keep on c... Read More »
 
 
 
Complaint Posted 6/9/2012
customer service sucks!!!
called to make a simple request. since they could not process my request, i opted to have my account cancelled and they told me that i have to call again next month to have my account cancelled. so disappointing. now, it gets more complicated. hav... Read More »
 
 
 
Complaint Posted 4/25/2012
THE TRUE SCAMMER NU ERA TELECOM AND UNION TELECOM
FOR YOUR INFORMATION THE THE TRUE SCAM IS THE NU ERA TELECOM THATS WHY THE COMPANY IS NO LONGER OPERATING AND CHANGE FOR A NEW NAME OF COMPANY. THE PERSON WHO ARE BEHIND OF THIS ARE JENNILYN PILONGGO REMESES ILUSERIO, HERBERT BAUTISTA, CYNTHIALYN... Read More »
 
 
 
Review Posted 4/7/2012
NICE AGENT!
after reading this reviews. i believed that not all included here should be left misunderstood. i've never been in this company but there was this good agent named APRIL SAJOÑA who called me offering long distance call, i found the service good as... Read More »
 
 
 
Complaint Posted 3/27/2012
The Most Unprofessional Telecommunication Company
Think twice before you hand them your information and your credit card number. Their services are not worth your time either. The agents are insistent, tactless and uneducated. I'm guessing they earn by commission. Due to their inefficiency, I dec... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (866) 444-0585 Address   P.O. Box 7440
Alhambra, CA 91802
Website   http://www.owtel.com Email   bbb@owtel.com
Contact   David Chen Other  
 
 
 
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