Complaint
Posted 5/6/2013
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1 Review
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0 Question
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7 Profile Views
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0 Answer
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Trustlinker since 05/06/13
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Prolaw is terrible
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I have had Prolaw since 2005 and initially spent about $4,000 for the software, and now, $1200 a year for service that I hardly use. Their support is horrible. I have a love/hate relationship with Prolaw. I like the document assembly and other fea... Read More »
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Complaint
Posted 8/21/2012
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1 Review
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0 Question
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18 Profile Views
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0 Answer
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Trustlinker since 08/21/12
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Review
Posted 8/3/2012
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1 Review
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0 Question
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20 Profile Views
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0 Answer
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Trustlinker since 08/03/12
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Prolaw - Terrible Customer Support
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I've been a ProLaw user since 2004. Although the software is fairly good, their customer support is terrible. Example: When you call the support line, and go through voice mail menus, you get put on hold. When you finally get to talk to a human, a... Read More »
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Complaint
Posted 4/5/2012
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1 Review
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0 Question
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39 Profile Views
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0 Answer
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Trustlinker since 04/05/12
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Prolaw does not provide support
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We purchased Prolaw for $5000 about 5 or 6 years ago. Our server recently crashed, on which Prolaw was installed. We have been without our Prolaw database/calendar for a month, after repeatedly calling Prolaw to get support to get our database to... Read More »
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Complaint
Posted 3/26/2008
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1 Review
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0 Question
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33 Profile Views
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0 Answer
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Trustlinker since 03/26/08
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Review 3/26/2008
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Prolaw is a legal calendaring and accounting software (they say it can do more but we only use these two portions). The calendaring portion is farely straight forward and the query function is easy to use since it uses a relatively plain language.... Read More »
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