Sensa Products LLC

2.6 star rating Rating - based on 50 reviews & complaints
SENSA is a safe and effective weight loss system that uses the science of smell and taste to help you lose weight founded by world renowned neurologist, Dr. Hirsch. Dr. Hirsch spearheaded one of the largest studies on a non-prescription weight-loss  
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Sensa Products LLC Categories
Specialty Retail
Vitamins and Food Supplements
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Customer Reviews, Ratings & Complaints
Review Posted 8/2/2014
Great product for weight loss. Thank you! Read More »
Review Posted 2/28/2013
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awful company
i tried the free offer from sensa,chose to return product returned it they verified recieving it and told me my 89.99 would go back on my credit card within 5 days that was 3 months ago! i continually call and get told oh i straightened it out you... Read More »
Business's response - by SENSAon 4/1/2013
Hello Melanie N. We apologize that you have not received your refund. We will be sending you a private message so we may obtain more information in order to pull up your account and resolve this matter. Thank you for your patience and again,we apo... Read More »
Review Posted 10/17/2012
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Super Weight Loss Aid!!
Sensa is not a diet but it certainly is THE best weight loss aid that I have ever come across...and believe me I have tried them all! There is no magic here, I had to be committed to my weight loss efforts and remember to sprinkle. With everything... Read More »
Business's response - by SENSAon 10/28/2013
Hi Pat, We are thrilled to hear of your weight loss success, congratulations! We love to hear when our customers are achieving their weight loss goals and love Sensa. We encourage you to log into the community and share your results with other Sen... Read More »
Review Posted 10/15/2012
I Love My Sensa :>)
In 10 months with Sensa I lost 50.8 lbs and 32 1/2 inches. Went from a size 26 to a 18. I lost 8 1/2 inches from my waist alone. Sensa is a Great product, if you use it correctly. Go to the Community ask for help if you need to. They are very help... Read More »
Review Posted 10/9/2012
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THIS WORKS!!!! Safe and Easy weight loss.
There are so many weight loss plans and products out there but this is one that truly makes losing weight HUNGER-FREE! I lost weight without cravings, hunger or millions of hours spent in the gym. This fit my bill as a busy mom. Sensa made losing... Read More »
Business's response - by SENSAon 10/9/2012
Thanks for sharing your success! Read More »
Complaint Posted 6/2/2012
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How do you stop them?
After having my first child I wanted to try anything to help get the weight off, diet and exercise weren't working and I was hopeless. I took a chance and tried SENSA hoping it was my answer...I was wrong. It didn't do anything except make my non-... Read More »
Business's response - by SENSAon 10/8/2012
Hello. You are able to cancel your autoshipments at any time by simply calling customer service at 866-514-2554 or going online to manage your account at Read More »
Complaint Posted 5/24/2012
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I decided to try Sensa and it started working, then all of a sudden I started gaining weight. I let the lady talk me into keeping it for a little while longer. When I got ready to return it, I found the information, got my RMA number, packed it up... Read More »
Business's response - by SENSAon 10/8/2012
Hi Jennifer. We are sorry you didn't see the results you were looking for with SENSA. Our warehouse may not have received your package, which is why you were billed. Please call customer service at 866-514-2554 and explain that you did in fact mai... Read More »
Review Posted 5/5/2012
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Sensa Weight Loss System Works
Okay, if you still believe that you need help from a real tried and proved product, please allow me to make a recommendation. After much careful research, I believe that there is a great system available for you. From all of my research and study,... Read More »
Business's response - by SENSAon 10/8/2012
Great words Leroy! Thanks for being encouraging and motivating! Read More »
Complaint Posted 5/1/2012
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Can not cancel this thing!
Phone line are not working, went to my account to cancel! There is no where to do so! I do not want this product anymore it is not working! I just want to get it cancelled and not be billed or have another shipment!!! Your phone says office close... Read More »
Business's response - by SENSAon 10/8/2012
Hi there! You may have called on a day where we were experiencing a high call volume or were having technical difficulties. Please try your call again at 866-514-2554. You may also access your account online to cancel at Read More »
Complaint Posted 4/13/2012
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Scam do not do this
This is the biggest SCAM EVER you will ot just pay the S&H as told they will nail you the 89.98 that you did not ok to be taken out of your account. they are SCAM artist and need to be arrested. I have called the law and an attorney Read More »
Business's response - by SENSAon 10/8/2012
Hi there! SENSA isn't a scam. We post the trial terms before you place the order and on the packing slip that arrives with your package. You have 30 days to try SENSA before you buy it. If you decide to cancel, you must do so within 30 days from t... Read More »
Complaint Posted 3/29/2012
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Worst. Business.
I have been trying to figure out for the past half hour how to return my product. I got the free trial, but I didn't use it a single bit, and all I want to do us return it. Every time I try to go to contact us bit, the return policy part doesn't w... Read More »
Business's response - by SENSAon 3/29/2012
Hello. The return information is on the packing slip that came with your product. We just sent you a message that has more details. We are sorry you are having problems finding the return information, however, please know that if you fall within t... Read More »
Complaint Posted 3/15/2012
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I ordered sensa 3/1/2012 it was delivered to my house with the package all damaged. Once I opened the product the 1st month had already been opened and it appeared to be used the plastic protective wrapper was missing. I tried to contact them on a... Read More »
Business's response - by SENSAon 3/20/2012
Hello. We sent you a private message so we can try to assist you better and resolve your account. We are sorry that your first impression of SENSA was not the best. Everything we send out is sealed in a protective wrapper and the box is sealed as... Read More »
Complaint Posted 2/22/2012
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Return is a scam.
When I call or login to get the RMA: 1) am on hold for OVER 30 MINUTES, 2) am simply disconnected, 3) I cancelled online but received no email with the RMA. I will be returning the product to the above address via registered mail on Friday. Read More »
Business's response - by SENSAon 3/8/2012
Hello. We apologize for the delay in assisting you. If you were disconnected, we can assure it was by accident or because of some technical issue. When you cancel online, you do not receive a email with the RMA, you are given one right then and th... Read More »
Complaint Posted 12/10/2011
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Return Policy is a SCAM
This product made me extremely sick and I am not a person who has had any health issues (other than being overweight). I don't have high blood pressure and am not a diabetic. Also, Buyer Beware - I purchased the trial and understood that it is a 3... Read More »
Business's response - by SENSAon 1/11/2012
Hi Melanie. We are sorry you weren't able to use SENSA. Our 30 day trial is risk free and you are able to get a RMA number online by logging into your account through We may be experiencing a high volume of calls resulting in a... Read More »
Complaint Posted 10/4/2011
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Review 10/4/2011
WARNING!!!!!!!!!!! Please be aware of the scam that is being used to get customers to purchase this product. The agents are giving misleading information and you are being charged for shipping and handling and not give the thirty days as promised.... Read More »
Business's response - by SENSAon 1/11/2012
Hello. We apologize if there was some miscommunication regarding the 30 day trial. You have a full 30 days to try SENSA before you buy it and if you cancel, you are required to send back what you received. We do not pay for shipping back to our wa... Read More »
Complaint Posted 9/28/2011
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Review 9/28/2011
thought it was a 30 day free trial but you shipped me the product 9/17/2011 but i must make sure to it return by 10/1/2011 thats not thirty days..CRIMINAL..i returned it postal..have the post office slips hope i get a few days..but it would be rea... Read More »
Business's response - by SENSAon 1/11/2012
Hello. We may have been experiencing a high volume of calls which resulted in a delay in assisting you. Once you cancel, you have 30 days to send back your trial. If our warehouse does not receive back the package, then you are charged for what yo... Read More »
Review Posted 9/13/2011
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I really would like to try something for weight loss
I really would like to try something for weight loss and I was thinking about trying sensa, because it sounds like it really could work, but after reading these reviews and seeing the automated responses from the business, I am having second thoug... Read More »
Business's response - by SENSAon 9/28/2011
Hello. We hope you do decide to place your order with SENSA. There are good and bad reviews out there for just about any product. Our customer service reps are very helpful and we try to make the details of any transaction clear before you place t... Read More »
Complaint Posted 8/12/2011
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Review 8/12/2011
Product ineffective. When you order a "free trial" read the fine print. It is not free. It costs 89.95. Their customer service hung up on me, when we disagreed on how to get me a full refund. I had to call back. The supervisor would not give me hi... Read More »
Business's response - by SENSAon 9/28/2011
We do post the details of the trial on the same page as when you place your order. We also send a confirmation email with the trial terms and the packing slip says it again with the exact date you will be charged if you do not cancel. We think our... Read More »
Complaint Posted 7/30/2011
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Review 7/30/2011
try sensa and get ripeoff all these pony actor who get pay to tell thier stories about weigh loss product Read More »
Business's response - by SENSAon 8/8/2011
Our testimonials are real people who have had amazing transformations with SENSA. Read More »
Complaint Posted 5/30/2011
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Review 5/30/2011
Their advertising is a total scam. I was listening to a Radio station and their ad came on. It did not identify any company. It said that scientists discovered a way to turn off a fat DNA switch that would completely eliminate the problem of being... Read More »
Business's response - by SENSAon 8/8/2011
Our ingredients are clinically proven to help you decrease the amount of calories you take in while eating and we are legally able to claim what we do in our advertising. Read More »
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Additional Business Information
Hours   Monday - Saturday 7:00am- 4:00pm PST Phone   (866) 514-2554 Address   2301 Rosecrans Avenue Suite 1150
El Segundo, CA 90245
Website Email
Contact   Larena Ryan Other  
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