US Direct Protect

3.8 star rating Rating - based on 41 reviews & complaints
US Direct provides Bumper to Bumper, Full Comprehensive and Powertrain coverage to protect you in case of a vehicle breakdown.  
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US Direct Protect Categories
Extended Supplemental Warranty Programs

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Customer Reviews, Ratings & Complaints
Complaint Posted 7/1/2016
was a customer for many years,never a claim, recently renewed in November, bought the platinum package with technology (I always get the best to avoid problems) had a problem in February and was told that I did not have the technology package, I t... Read More »
Review Posted 1/19/2015
Honest Coverage
I called to see if they would cover a minor repair on my daily driver and they politely let me know that I could not get coverage to repair it with them. I did however sign up to cover my wifes jeep and was very pleased with the service they provi... Read More »
Review Posted 1/13/2015
Excellent Service
These guys really know about extended car warranty. I had no idea I had options for protecting my truck now that the factory warranty is over. I spoke with Cory at US Direct and he helped me set everything up so that when my truck breaks down and... Read More »
Review Posted 1/8/2015
Saved Me Lots!
My car warranty ran out almost 6 months ago, I had just used it for a repair and my car was in good condition but I decided to get some coverage because I just knew that I was due for a breakdown. Sure enough about 2 months after signing up for an... Read More »
Review Posted 12/22/2014
Great Company
US Direct Protect was a great choice for my extended warranty. The Chevy broke down last month and from what the mechanic was telling me this really saved my bank account! Recommending them because of the great customer service and information the... Read More »
Review Posted 12/18/2014
Excellent Warrant
Just had to put this to use and everything went very smoothly! Great extended warranty and great service, would recommend to others who need some coverage! Read More »
Review Posted 12/2/2014
Husband Knew Best...
So I had gotten all the information from US Direct about getting an extended warranty for our mini van. I wasn't too sure about it and would most likely not have done it but when I showed my husband he said the price was really good and he told me... Read More »
Review Posted 11/18/2014
Great Service
I was very pleased with the service at US Direct Protect. I had purchased my warranty a few months ago and only until recently it was just for peace of mind. I got into a mild accident while taking my kids to school a week or so ago and I was not... Read More »
Review Posted 10/28/2014
No Hassles, Worth every penny!
I was very pleased to pay my warranty bill this month and I am usually not to happy about paying a bill. This warranty saved me big time and I didn't have to argue with them or anything to get my truck fixed. It had been about a year and a half si... Read More »
Review Posted 10/20/2014
Very relieved thanks to US Direct!
I am a roofing contractor and I need to drive over 100 miles on a regular basis to get out to my job sites. My old warranty ran out about a month ago and after looking online for a bit I called up US Direct to get my truck covered. I am so relieve... Read More »
Review Posted 10/16/2014
Saved me big time!
The warranty I purchased through US Direct Protect really saved me when my Kia broke down last week. My warranty covered the ENTIRE cost of repairs and I only had to pay $100! I am so happy I got this warranty before my car broke down, no way I wo... Read More »
Complaint Posted 10/15/2014
I was coerced into looking at this policy (Daniel Johnston) and decided that I did not want this policy. In the pamphlets it states: "Cancellation by Purchaser: Purchaser has the right to cancel the contract at any time. Purchaser may cancel... Read More »
Review Posted 10/13/2014
So happy right now!
Boy am I glad that I got my warranty with you guys. I just took my jeep in and instead of paying the $1395 total for the repairs I needed I walked out after paying just my $200 deductible! Amazing warranty, so glad I got it. I would not have been... Read More »
Review Posted 10/8/2014
Claim Paid!
The warranty I got through US Direct Protect was an absolute lifesaver! My claim was nearly $1500 and the warranty took care of it all and literally saved me hundreds of dollars. Thank you so much! Read More »
Review Posted 10/3/2014
Great Prices
I scouted about 5 companies to get a warranty for my Chevy, US Direct managed to get me the same coverage that everyone else was offering me for nearly $300 less than everyone else. I am so glad I found them before going with one of the other guys... Read More »
Review Posted 10/1/2014
Quick & Painless
My factory warranty just ran out a few months ago and I realized that I am going to be driving it across the country in a few weeks so I really wanted to get this sorted before the trip just in case anything happens. I did a quick search on Google... Read More »
Complaint Posted 10/25/2013
I purchased this warranty from Tony Cruz, who was exceptional! However he does not work for this company any more. He gave excellent customer service all the time. The company put these other people in charge and they are going to make US Direct g... Read More »
Review Posted 10/18/2013
Thanks for helping us out.
Thanks for the help getting us covered. When we found out that we couldn't get the warranty through the dealer because the loan ceiling was too high. So we were looking at buying this other car we really didn't want. The dealer then, finally sugge... Read More »
Complaint Posted 6/21/2013
Rip Off
March, 02 2013: I called US. Direct and they gave me a good deal for 36 month/ 75K mile auto warranty (Bumper to Bumper). They were extremely nice while selling this policy to me. I paid $300 downpayment. I asked specifically if my car needs inspe... Read More »
Complaint Posted 5/20/2013
Run away from this company. Based on my experience I think they are merely SCAM ARTISTS!
On April 18, 2011 I was sold an Extended Warranty for 1560.00. I paid in full as I was told it would be considerably less to do so. We sold the car recently, and had not filed any claims against the policy. I applied for a refund and was told that... Read More »
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Additional Business Information
Hours   Phone   (888) 334-4697 Address   2183 Fairview Road, Suite 103
Costa Mesa, CA 92627
Website Email
Contact   Mark Victor Other  
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