Westlake Financial Services

Los Angeles , CA 90076-0809
2 star rating 2 stars - based on 81 reviews
Westlake Financial Services is an indirect, full-spectrum, auto finance company. Headquartered in Southern California, Westlake funds contracts through a network of over 12,000 new and used car dealerships throughout the United States.  
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Loan Companies

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Customer Reviews & Ratings
5
Posted 10/25/2011
Review 10/25/2011
Not too sure why everyone gives this company a crappy review. If you make your payment on time then ... Read More »
 
 
  Business's response - by Westlake Financial Services on 10/25/2011
 
 
Thank you for sharing your feedback with Westlake Financial Services. We value all of our customer’s... Read More »
2
Posted 12/19/2013
ACTION NEEDED!
I'll begin with my positive feedback, I've had Westlake for about 3 years and since day one I've alw... Read More »
 
 
3
Posted 8/5/2013
I Haven't had a problem
I see the post people write. I never had a problem with them. I got my payment date moved to the 10t... Read More »
 
 
1
Posted 7/20/2013
Westlake stole $300 without authoriztion or explanation
I own an auto dealership that singed up to do business with Westlake Financial about 5 years ago. Wh... Read More »
 
 
1
Posted 6/24/2013
Westlake financial Services - a loan shark company !
We went to a local small dealership in Austin, Texas and looking for a used car. Due to the age and ... Read More »
 
 
1
Posted 1/7/2013
Westlake is your worst nightmare gone wild. Thank you westlake for letting me pay my car off then taking it
Ok...so I'm getting really P-od reading all the reviews about westlake. Sob story short...went thru ... Read More »
 
 
3
Posted 1/3/2013
scam?or just ignorant to the law

they are a scam and are being investigated.we were approved for a loan and almost 23 days later to... Read More »
 
 
1
Posted 12/19/2012
I'm glad we don't use this bank where I work Customer service is horrible
Called Westlake to get a payoff for a customer 27min for incomplete information trasfered 5 times. A... Read More »
 
 
1
Posted 12/7/2012
Won't send me a payment invoice
I had a balance of about $240 left on my loan and then it would be paid off. They came in the middle... Read More »
 
 
1
Posted 11/23/2012
Will not work with you at all!!!!!
My husband and I purchased a car in August. In October my husband lost his job. I lost my job in Nov... Read More »
 
 
3
Posted 11/13/2012
I am not a customer and do not have an account with you so stop calling me!
I do not have a loan out with your company yet I get over 3-4 phone calls a day from you. I want yo... Read More »
 
 
  Business's response - by Stephanie M on 12/18/2012
 
 
Kelly,

Thank you for sharing your feedback. I'm incredibly sorry that we have continued to call y... Read More »
1
Posted 11/11/2012
Paid off loan early, but title still not delivered to me.
I purchased a 2001 Oldsmobile Silhouette Gesick Motors of Colorado Springs, a used car lot that my F... Read More »
 
 
1
Posted 10/8/2012
bad experience/charge off on credit report
I purchased a car thru a used car dealership and financed it thru westlake back in oct. 2005. While... Read More »
 
 
1
Posted 9/7/2012
They are quick to finance a car, but won't take responsibilty once it's a fraud case..
I purchased a bmw 325i from Autoplex Houston financed by Westlake in May. After purchasing the car, ... Read More »
 
 
  Business's response - by Stephanie M on 9/14/2012
 
 
Ashley,

Thank you for sharing your feedback. I'm incredibly sorry to hear about the negative expe... Read More »
1
Posted 8/16/2012
I would rather go to the DMV!
A true Corporation, seemingly nobody cares. Trying to be treated like a person with this company is ... Read More »
 
 
  Business's response - by Stephanie M on 8/20/2012
 
 
Thank you for sharing your feedback with Westlake Financial Services, Brian. We take all of our cust... Read More »
1
Posted 8/9/2012
Westlake Worst of the Worst
These folks are scam artists. They do not complete what they say they will do. Then they hit you wit... Read More »
 
 
  Business's response - by Stephanie M on 8/13/2012
 
 
Thank you for sharing your feedback with Westlake Financial Services, Brian. We take all of our cust... Read More »
5
Posted 7/24/2012
Westlake has been good to me
I have huge student loans and westlake financed my car for 1 1/2 years. I have never had any issues.... Read More »
 
 
  Business's response - by Stephanie M on 7/25/2012
 
 
Thank you for sharing your feedback with Westlake Financial Services. We value all of our customer’s... Read More »
5
Posted 7/2/2012
Extension on Car Payment
I had surgery and was unable to work. I have never been late on one single payment for 12 months. I... Read More »
 
 
  Business's response - by Stephanie M on 7/23/2012
 
 
Thank you for sharing your feedback with Westlake Financial Services. We value all of our customer’s... Read More »
5
Posted 5/10/2012
When Nobody would, Westlake Financial DID
Thank You Westlake for giving me a second chance, I have a bankruptcy on my credit report and other ... Read More »
 
 
  Business's response - by Westlake Financial Services on 5/10/2012
 
 
Thank you for sharing your feedback with Westlake Financial Services. We value all of our customer’s... Read More »
1
Posted 5/10/2012
Great Company A+
Great Company!! Can recommend to everyone looking to get a loan. Thank you Farrell for the great se... Read More »
 
 
  Business's response - by Stephanie M on 7/6/2012
 
 
Thank you so much for your feedback Daniel. We value your opinion and we're glad to hear you had suc... Read More »
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