Shakekia M.'s review of Best Choice Products

Best Choice Products

Preferred Members
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4.6 star rating 971 miles
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0.0 star rating 711 miles
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4.7 star rating 857 miles
Customer Reviews & Ratings
Review Posted 9/21/2016
. 1
. 0
Great service
I ordered a ride-on toy for my one year old. The ride-on toy appear to be functioning properly the only defect was that the doors did not open as advertised. I called with my concern Ryan P not only offered me a full refund, a replacement, and a partial refund. I chose the partial refund but most importantly he did not have the answer for my concern at the time come when he reached out for help no one was available but as promised he gave me a call back within 5 to 10 minutes with an answer and a solution. I could have easily made a big stink about the product not functioning as advertised but what made the experience even better is the customer service. Taking ownership of the product even though it was not his personal for the product did not function properly and presenting me with a resolution that did not belittle my experience with best choice products.
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Additional Business Information
Hours   Phone   (909) 948-8400 Address   P. O. Box 1478
Rancho Cucamonga, CA 91729
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