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Fees for products
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I appreciate this company's willingness to resolve my complaint quickly and refund the fee. I think the ordering process on the website was misleading, or at least less than transparent, and my telephone interaction with the customer service representative was very frustrating. However, I sincerely commend FreeCreditReport.com on the timely resolution of the dispute to ensure my customer satisfaction once reported to the BBB and mediated by TrustLink.
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