Andrea I.'s review of IPAYMENT INC

IPAYMENT INC

         
Customer Reviews & Ratings
Complaint Posted 2/11/2016
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Thieves
Jonathan Goddard from Flagship Merchant services in association with ipayment stole money from me and my husband by telling me that his account would not be active until he started his online business. My husband’s business is still not active online but, over $200 had been taken from our bank account. We got that money back from the bank but, now ipayment has sent my husband to collections! They said my husband electronically signed a contract. He never saw nor signed a contract. Jonathan hounded me with many emails explaining he needed my voided check to verify my bank information so my husband would be ready to do business when the site was live! However, Jonathan explained that no money would be taken from my account until we were ready to start the business. He lied! After I realized what happened, when our account was depleted, I tried to contact Jonathan. He never got back to me. Finally he sent me a form to cancel the account which we never knew was open! No response from Jonathan, just a form. He is a liar and a scam artist as is Flagship and ipayment. We have now been sent to collections and to keep our credit good we will be forced to pay or take them to court as my husband never signed their contract. They sent me a copy of the supposed contract. However, the electronic signature is not from my husband! I am not sure what to do at this point. I tried to speak with a supervisor at ipayment, named Westley S. (he would not give his last name) and appeal to his decency! He was rude and dismissive. I first spoke to Ian who could not or would not help either. It is obvious to me that ipayment is only interested in money and not people and definitely not honesty. They will get money anyway they can even if it means stealing it as they did with us!
 
 
 
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Additional Business Information
Hours   Phone   (800) 324-9825 Address   PO BOX 3429
THOUSAND OAKS, CA 91359
Website   Email  
Contact   Other  
 
 
 
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