Kristin Y.'s review of PayPal, Inc.

PayPal, Inc.

Customer Reviews & Ratings
Complaint Posted 7/18/2020
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PayPal Rip-Off
I purchased a freezer for $527.03 and a warranty for $123.05 from The Online Home Depot store in March 2020 using my PayPal account which was connected to my PNC Bank account. On June 15, 2020, I closed my PNC bank account after we moved. On July 1, 2020, I returned the malfunctioning freezer to Home Depot located in Vista CA. The monies were accredited to my PayPal on July 1, 2020, but because my PNC bank account was closed the monies did not credit to the closed account. On July 7, 2020, a representative at the PNC bank indicated that the refunds were sent back to my PayPal account on the 6th of July, however, as of today July 18, 2020, I still have a PayPal account balance of zero. I have brought this to several of PayPal's customer service agent's attention and have been given the runaround. I simply want the money that is mine. Please help me resolve this issue.
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