PayPal, Inc.

1.3 star rating Rating - based on 256 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Complaint Posted 12/2/2020
unauthorized used on PayPal
My account with Paypal had an unauthorized usage done on Oct 4th 2020 and a credit card appeared on my account that was not mine. They had acknowledged it but only refunded aprox half of the amount on Oct 12. I have been trying to get it resolved... Read More »
 
 
 
Complaint Posted 11/24/2020
PayPal sides with known scammer
I got scammed out of $240. by a Chinese company that led customers to believe that they were a brand name business in the USA. PayPal became aware of this, as the BBB did as well. Yet, I was told that my case was denied, since the company showed p... Read More »
 
 
 
Complaint Posted 11/15/2020
Paypal banned my account, and stole my balance after 180 days of funds freezing
I was an authentic reseller of microsoft office on eBay, selling legitimate products with a legitimate agreement. After my account got limited for no reason, I made everything i could to eliminate the limits, but in vain. I had to wait for 180 day... Read More »
 
 
 
Complaint Posted 11/6/2020
PayPal Banned My Whole Family & Stole $2600+ USD
After being permanently limited (Ref ID - PP-L-2360*****336) PayPal refused to release the hold on my funds even after attempting negotiation through the BBB. They banned my personal and my business account citing "potential risk" yet I have never... Read More »
 
 
 
Complaint Posted 10/17/2020
Catastrophic Experience
Paypal is one of the worst experiences in my e-commerce career. They stole my money when i needed them the most. My businesses were going well, until they decided to freeze my funds. And when I tried to contact them, i didn't receive any response.... Read More »
 
 
 
Complaint Posted 9/17/2020
CONTINUOUS LIES, SHADY BUSINESS PRACTICES *ZERO STARS!!*
PayPal only cares about your money being theirs. You can use them if you wish, I did. Even after knowing the complaints. I simply thought "there must be good reason, that won't be me". I WAS SO WRONG!!!! These people hold your money for unreason... Read More »
 
 
 
Complaint Posted 8/25/2020
PayPal permanently suspended my Account for no reason!
On 7/1/2020 I received a message directly from PayPal that my account was limited and I needed to provide my ID and proof of bank/social security number because my account showed activities "out of the normal". I had just sent one of my buyers an... Read More »
 
 
 
Complaint Posted 7/20/2020
Withholding funds for 180 days!
I have an account with PayPal which i only receive my unemployment on. I had received some back pay on 7/14/2020 and right after that they set my account on limitation.
The reason they said was because of risky behavior. That is not true. The onl... Read More »
 
 
 
Complaint Posted 7/18/2020
PayPal Rip-Off
I purchased a freezer for $527.03 and a warranty for $123.05 from The Online Home Depot store in March 2020 using my PayPal account which was connected to my PNC Bank account. On June 15, 2020, I closed my PNC bank account after we moved. On Jul... Read More »
 
 
 
Complaint Posted 7/6/2020
Banned/Limited my account for NO REASON.
I had to open a dispute with paypal for a fraudulent seller. The seller uploaded false information about the purchase, and paypal not only sided with the fraudulent seller, they permanently banned/limited my account, holding over $1000 in funds I... Read More »
 
 
 
Complaint Posted 6/25/2020
Paypal closing accounts and keeping money
On 6/21 I received a message that my account was limited and I needed to provide my ID and proof of bank/social security number because my account showed activities "out of the normal". I had just sent someone an invoice in the amount of $3500 for... Read More »
 
 
 
Complaint Posted 6/14/2020
Upset customer
After spending may hours chatting to PayPal through the message center, many unsuccessful attempts to speak with a person, and many emails with no response I am a very upset customer. This has caused lots of anxiety and loss of sleep. I was scamme... Read More »
 
 
 
Complaint Posted 12/30/2019
PayPal limited my account, then 180 days later, stole $551 from me
I’m an entrepreneur who just started a new venture about a week before July 3rd, 2019. I was successful pretty quickly, with donations from friends, and a few sales, totaling a little over $550 in my PayPal within a weeks time. I didn’t remove or... Read More »
 
 
 
Complaint Posted 12/13/2019
paypal is worse than NO GOOD!
paypal put a hold on my money for no reason then limited my account so my money was not available to me. then in the end, without warning or contacting me, closed my account and is holding my money for 180 days. paypal is a joke and their customer... Read More »
 
 
 
Complaint Posted 12/4/2019
Permanent limited account !!!
Hello Everyone here, I do have Paypal account since 2009. Since the same time i m on Ebay like a buyer and Seller. For all those years i always was a conscientious holder of both accounts on ebay and papal, never let my self to cross theirs rules... Read More »
 
 
 
Complaint Posted 9/10/2019
PayPal Sides with the Scammer
I had made a transaction with a merchant for $300 on PayPal using Friends & Family, despite a part of it being through my bank balance. PayPayl refuses to comply and offer a refund on anything, despite me having succinct evidence of a scam occurri... Read More »
 
 
 
Complaint Posted 5/9/2019
Limited PayPal account
I used to hear complaints about PayPal limiting users account and freezing their funds, but now that I am drinking from the same cup I know how it feels.I just had my PayPal account permanently limited. I feel that holding my funds for 180 days fo... Read More »
 
 
 
Complaint Posted 4/5/2019
Being Scammed for nearly USD50K
I was scammed by a dating app, OOOPM. Made a police report, was hoping to apply for chargeback through credit card company. Through American Express, I was asked to deal with PayPal directly. Told PayPal customer service officers about my issues,... Read More »
 
 
 
Complaint Posted 3/24/2019
Being Scammed from Paypal's ridiculous 180 Days Dispute/Return Policy
I sold an item on Ebay to this scammer (I should have known since they had 0 feedback and weird characters as their ID name) in December of last year. 4 months later, I get a claim from Paypal and funds are taken out of my account/negative bal... Read More »
 
 
 
Complaint Posted 3/15/2019
Paypal Business Account Experience
After working with a Paypal business account for several months, my business received and announced verification limitation from paypal. Why they do this AFTER you are up and running with their product and service I dont know. Throughout Feb and t... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (402) 935-2050 Address   2211 N First St
San Jose, CA 95131
Website   http://www.paypal.com Email   sariley@paypal.com
Contact   Shawn Riley Other  
 
 
 
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