Othman F.'s review of PayPal, Inc.

PayPal, Inc.

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Complaint Posted 6/20/2021
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I want to express my profound disappointment and anger concerning PayPal Services. My story begins on 15th July 2020, when my PayPal Account got suspended with no any reliable reason. I had a shopify store where I was running a legitimate business, I was putting so much effort to make my customers satisfied by their orders. Then, on that gloomy day, I was surprised by a permanent restriction applied on my PayPal Account, stating that I can no longer use PayPal services, and the funds will be hold for a period of time before I can withdraw. On 11th September, I was choked when I realized that all my funds were removed from my dashboard, and transferred back to PayPal, with a notification stating that my business didn’t comply with the terms of Use of PayPal Policy. This reckless decision was made without any previous notification or alarming sign that my account doesn’t comply with PayPal’s Seller Protection. I tried to reach out to PayPal Support gazillion time, but in vain. The sole thing I was receiving is broad unclear prose that does explain nothing. And what ignites my anger and wrath more is that I’ve contacted my clients to see if they really encountered any kind of problem with their orders, but all the feedbacks I got were positive. Then I was sure that PayPal story just doesn’t add up. I’ve been using PayPal services since 2018, and I’ve never encountered a problem with this entity. Now, all my efforts were wasted, for no apparent reason. I need my money back, my business was deeply damaged and the consequences are financially and emotionally unbearable. I hope my message could get the intention of the persons concerned, so they can find a solution to this dismal situation I’m living now.
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Additional Business Information
Hours   Phone   (402) 935-2050 Address   2211 N First St
San Jose, CA 95131
Website   http://www.paypal.com Email   sariley@paypal.com
Contact   Shawn Riley Other  
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