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Stay far far away from this company!
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Unless you wish to have money stolen from you, stay away from this company!
I recently tried to set up an account with PaymentMax. My application went in on December 19th and according to the website, I was supposed to hear back in 24 hours. Instead I heard back 14 days later (on January 3rd) that my account was approved and that if I forwarded them a copy of a voided check to verify banking they would then send me my merchant number and login info to start processing cards.
On January 5th I noticed a debit from my checking account for $89. When I replied to PaymentMax regarding my displeasure at taking so long to open the account, I also inquired as to was it them who debited my account (it was not clearly identified on my checking account). They emailed me a cancellation request but never responded to my inquiry about the debit. I had to investigate by calling parent company Wells Fargo who then referred me to First Data. First Data looked up the information based on the processing numbers on my checking account and confirmed the fees came from PaymentMax for December processing fees. Even though I did not get confirmation of an account until January 3rd, they charged me fees for the month of December on Jan 2nd, even though there were no charges, they had never given me login information nor given me my Merchant ID.
I have emailed the company several times without responses. I have also tried to make phone calls to the company but no calls are answered just directed to email for assistance. My bank is now investigating and will try to get my money back for me. Stay away from this company!
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