Yvette V.'s review of Protect My Id

Protect My Id

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Review Posted 2/24/2010
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Review 2/24/2010
Recently, I requested a free credit report. I was unable to bypass a screen which forced you to opt in to this company's service. I opted in because I could not find any other way to obtain the report. I check my bank statement frequently and noticed they had charged my account. The charge posted as a pending charge and I called immediately to cancel. Several days later, they had not issued a credit. I called them back and they refused to credit my account and pretty much said that because I called several minutes after they had charged me, they would not issue a refund. I am currently disputing the charge with my bank. It was not a lot of money but I refuse to be bullied into paying for something I did not want. Beware of this company, this is a scam. By law, we are entitled to a free report and I am not sure what they are doing is even legal. They will not work with you to resolve any issues and the customer service representatives are extremely rude when you call.
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Additional Business Information
Hours   Monday-Friday 6:00am - 6:00pm
Saturday - Sunday 8:00am - 5:00pm PT
Phone   (866) 960-6943 Address   P.O. Box 19729
Irvine, CA 92623
Website   http://www.protectmyid.com Email   Greg.Young@experianinteractive.com
Contact   Greg Young Other  
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