Protect My Id

2.7 star rating Rating - based on 13 reviews & complaints
ProtectMyID provides comprehensive identity theft detection, protection and fraud resolution for individuals and families alike. ProtectMyId is backed by Experian, a world leader in protecting personal information.  
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Protect My Id Categories
Credit Reporting Agencies
Credit Card Protection Services

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Customer Reviews, Ratings & Complaints
Review Posted 1/18/2012
Charges Reversed Thanks to Trust Link
Protect My ID charged my credit card $29.95 without my realizing it. When I called the company to complan, I got the run-around and double talk. I filed a complaint with the BBB, which through its TrustLink resolved the problem and got me a refund... Read More »
Complaint Posted 12/14/2011
Karen D.
I wanted to look at my credit report and Protect My Id offered the report for a dollar and some change. Once you enter all the information, you are agreeing to a membership (which I didn't realize I was doing). I recently saw a charge in my bank s... Read More »
Review Posted 6/16/2011
randy a.
Review 6/16/2011
guys i want you all to realize that is similar to other companies offering the same product. it offers a free trial which means to try out and it even states if you dont call and cancel within your free trial that you will be charg... Read More »
Review Posted 4/5/2011
Craig Q.
Review 4/5/2011
Protectmyid is a great membership if you are interested in having your credit reports monitored daily and also for Identity theft protection. If you are only interested in a credit report, protectmyid is not for you. There is a $1 charge for your... Read More »
Complaint Posted 3/13/2011
Sundy B.
Review 3/13/2011
The Price of a Credit Report is not worth dealing with this company. Please don't trust what is said to you. Protect My ID. Has a promotional online that states you can get a trial period which includes your reports from the credit bureau for 1.0... Read More »
Review Posted 3/8/2011
Wanda B.
Review 3/8/2011
As someone who has had identity theft happen to them in the past, I feel so much better having a good product like ProtectMyID! I've had a few instances where I was alerted to some activity on my credit file that was fraudulent and was able to nip... Read More »
Complaint Posted 3/8/2011
Tiff C.
Review 3/8/2011
They are running a special with Experian right now. I signed up for the $1.06 sign-up fee, and then after that it said they charge you $14.95 a month for the membership, but if you cancel within the 7 day trial period, you won't get charg... Read More »
Complaint Posted 1/4/2011
Sherdina F.
Review 1/4/2011
DO NOT PURCHASE PROTECT MY ID I canceled the service right after I got my report in July of 2010 then in Oct they started to bill my card I did not notice this until the end of December and when I called to cancel it they said who did you talk to... Read More »
Complaint Posted 9/9/2010
Kim H.
Review 9/9/2010
They claim you can run your credit report for $1.00.
But surprise! In order to view it, they sign you up for their membership for
10.78 per month. They forget to tell you this though, until you get
your credit card statement.... Read More »
Complaint Posted 8/17/2010
Anna P.
Review 8/17/2010
DO NOT SIGN UP!!! I called to cancel my membership and they continued to bill me for another 6 months. When I called to try to get a reimbursement, they told me they had no record of me calling in to cancel. I CALLED IN SPECIFICALLY TO CANCEL AND... Read More »
Review Posted 6/16/2010
Alan G.
Review 6/16/2010
As a financial professional, I am very concerned about ID theft. The cost and risk associated with it can be great. After having reviewed the services being offerred, I found it to be of good value, and will be signing up the rest of my family. Read More »
Complaint Posted 5/19/2010
Joe C.
Review 5/19/2010
I thought I was just buying my credit report one time, but noticed they were charging me $9.99 every month after on my credit card. When I called for a credit they said I opted for this service in terms and agreements when I bought my report. They... Read More »
Review Posted 2/24/2010
Yvette V.
Review 2/24/2010
Recently, I requested a free credit report. I was unable to bypass a screen which forced you to opt in to this company's service. I opted in because I could not find any other way to obtain the report. I check my bank statement frequently and noti... Read More »
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Additional Business Information
Hours   Monday-Friday 6:00am - 6:00pm
Saturday - Sunday 8:00am - 5:00pm PT
Phone   (866) 960-6943 Address   P.O. Box 19729
Irvine, CA 92623
Website Email
Contact   Greg Young Other  
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