Jack G.'s review of Waffle Collectibles, LLC

Waffle Collectibles, LLC

         
Customer Reviews & Ratings
Complaint Posted 10/4/2011
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Review 10/4/2011
This is the worst company ever, do not buy from here. They will delay your order indefinitely, make up stories, and even take up to a year to ship something out. Support emails are full of insults to the customer. Waffle may also post your full name or address on forums if you asked him a few extra questions. Beware! Do not buy from here.
 
 
Business's response - by Michael W.on 4/18/2012
THE FACTS: The OP purchased a special order item that as per evey single item's page will state whether the item is a in-stock, pre-order or special order item. In addition, it clearly states company policy for special order items which "usually ship in 2-3 weeks", however sometimes they do take longer and sometimes they arrive sooner depending on distributor availability and where the model is coming from. I'm sorry you were unhappy with the wait times, but unfortunately when distributors ship out models is beyond our control. The OP received his toy airplane as ordered per the item description listed.
 
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Additional Business Information
Hours   Phone   (951) 640-8291 Address   19662 Chinotto Lane
Riverside, CA 92508
Website   Email  
Contact   Michael Wafel Other  
 
 
 
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