Penna E.'s review of WePay, Inc.

WePay, Inc.

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Customer Reviews & Ratings
Complaint Posted 12/19/2012
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WePay Is Going To Screw Us Over Too!
Just a WePay account for processing credit cards. Right off the bat they cancelled 2 payments for the excuse that my account wasnt verified, no big deal. We verified the account and spoke directly via the Chat with their support, they stated that everything was ok and there shouldnt be any problems.

They claim it takes 1 business day to clear and that time period has passed. We know there going to deny the payment even its a $20 transaction. We had other transactions, but were smart and only give them 1 transaction at a time in small amounts. We have a feeling they are going to keep it in pending and then all of the sudden say it was cancelled.

What people say are correct, WePay has the gull, to contact your customer and make them paranoid. The meaning of WePay having the adasity to contact your customer and make them panic and paranoid about the transaction. WePay is increasing the risk themselves of making the customer file a chargeback by their credit card company, and then they try to stick you with their $35 chargeback fee.

We pay should mind their own business and just process the payment period. They should only flag the account when there's obvious fraud on the account, not when your trying to make a living.

Just dont believe what they say until you see the funds in your bank account period! There are too many people saying the same thing about WePay...PayPal is now laughing at them because they are making PayPal look like the only option in town. Hint WePay, dont act like PayPal its obvious dont you know where that got them!
 
 
 
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Additional Business Information
Hours   Phone   (855) 469-3729 Address   455B Portage Ave
Palo Alto, CA 94306-2213
Website   http://www.wepay.com Email   sophie@wepay.com
Contact   Bill Clerico Other  
 
 
 
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