Lynn L.'s review of WePay, Inc.

WePay, Inc.

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Customer Reviews & Ratings
Complaint Posted 5/2/2018
. 1
. 0
Screwed from VERY beginning!
I'm sorry and hate to bring BAD news to anyone. I set up an account but was never offered the opportunity to CREATE a Password. Without one, I not only couldn't access my account, but could not be given distribution of funds. I explained this to at least two (maybe three) customer support people. The first several emails sent me a link to RESET my Password, so I re-explained I never GOT one in the first place. NEXT solution required me to provide ID Drivers License or Passport. I not only don't have either, but am Disabled, and offered alternate suggestions to prove my identity, but was told no. Now I asked them to refund the lady's donation money and cancel the account, since they couldn't bend rules to suit my reality in this situation. I would give ZERO stars, but the minimum is one.
 
 
 
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Additional Business Information
Hours   Phone   (855) 469-3729 Address   455B Portage Ave
Palo Alto, CA 94306-2213
Website   http://www.wepay.com Email   sophie@wepay.com
Contact   Bill Clerico Other  
 
 
 
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