Durango Merchant Services, LLC

4.7 star rating 4.7 stars - based on 27 reviews
No matter your needs, Durango Merchant Services can help you process payments for your business.  
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Credit Card Terminal Systems Service
Merchant Credit Card Processing Services

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Customer Reviews & Ratings
Posted 4/14/2015
Beth D.
Brad and Durango are Great
This is our first merchant account and these guys are the best. I did a lot of reviewing for many months until i Found Durango. Brad was so streamlined and helpful and to the point. He always responded really quickly even on non-business days. Awe... Read More »
Posted 3/9/2015
Steve G.
Brad is the best
For the first time ever dealing with a processor I actually felt like a customer who was valued. After a disaster experience dealing with stripe and also paypal, I was at my wits end, we have a thriving business and no one to process with. Then I... Read More »
Posted 1/8/2015
Andrew C.
Brad Jess, AMAZING
Brad at Durango Merchant Services has helped me secure multiple merchant accounts over 4 years. He is always responsive and I've grown to rely on him as a critical part of my business. My loyalty is with Durango. Give Brad a call, you won't regret... Read More »
Posted 1/6/2015
Kevin H.
Go to Nathan at Durango first!
As a high risk start-up company, we spent more than a few weeks and headaches trying to find merchant processing solutions. And the end of the process, we came to Nathan for help. We should have called Durango first! He guided us through the proce... Read More »
Posted 10/3/2014
Jacob S.
Nathan and Durango are amazing.
I went through this process with at least 5 different companies before I went on Merchant Maverick and found Durango where they received a good grade. After nearly giving up I applied online to Durango and almost immediately Nathan e-mailed me (an... Read More »
Posted 9/10/2014
Jon D.
Nathan Has Been Awesome!
Nathan has patiently and professionally guided and supported us as we've gone through the sign up process and set up our payment processing. He's responsive and incredibly helpful. I feel like he's a partner that I can count on, who's on our side,... Read More »
Posted 8/14/2014
Craig J.
Won't touch a Collection Agency
Just got off the phone with a second rep from these guys. The first rep seemed to want to spend more time telling me why we didn't want to do business with them, was very unfriendly and was working hard not to earn our business. The second rep was... Read More »
Posted 11/25/2013
arin n.
What A Great Service!!
Thank you Durango and Nathan, Applied Thursday night got a call from Nathan Friday morning; asked me a couple of questions and sent me application via email within 45 min; printed all the documents, signed the materials, obtained my corp documents... Read More »
Posted 6/28/2013
Arthur T.
Great Service. Solid Rates.
I have an e-commerce business selling "high risk products". After speaking with countless other credit card processing companies offering to set me up with a merchant account and gateway at ridiculously high rates, I found Nathan at Durango. Natha... Read More »
Posted 6/10/2013
Timothy H.
What A Great Company!
We were losing too many sales by not accepting credit cards so I contacted Nathan at Durango to see if he could get us setup for credit card processing asap. Nathan couldn't have possibly been more helpful making the application process go smoothl... Read More »
Posted 4/4/2013
Kenneth D.
Durango - Great Company
After wrongly being terminated by a previous processor for swearing at their customer service rep. I contacted Brad. He was great to work with. After explaining the situation he made no promises other than to investigate and see if he could help.... Read More »
Posted 2/22/2013
E J.
Superb Setup & Service
We had a difficult account to place (we sell a highly regulated product online), and these guys got it done with great communications all along. Read More »
Posted 1/23/2013
Ken A.
Excellent Service
I used Durango Merchant Services to set up the merchant account for my e-commerce site at: http://WardianCaseTerrarium.com. The application process was friendly and painless! I got good, friendly service from the Durango rep I dealt with. After a... Read More »
Posted 8/30/2012
Lars D.
Great to work with!
When I was looking for a Merchant Service company I literally stumbled upon Durango, and it was the best thing happening to me. My company was somewhat hard to place at the time but Brad made it all happen for us. His customer service and constant... Read More »
Posted 7/16/2012
George C.
Durango Merchant Services Is a great company
Our company attempted to get a merchant account through 26 merchant providers, 100% of them said they could get our company started. It never happened at all, not even close. Our company put one call into Mr. Brad Jess and after two day's the comp... Read More »
Posted 6/4/2012
Sebastian M.
Great Company To Work With.
I have worked with multiple merchant service providers in the past, and looking back, I wish I had come across Durango direct from day one. They are by far the best company to work with. My sales rep, Nathan Counley, was always available, always f... Read More »
Posted 5/24/2012
Roger F.
Raves About Service Received From Durango Direct
We recently worked with Brad Jesse with Durango Merchant Services in setting up a merchant account.

We are a small company and in the “difficult to place” category. We worked with a number of different companies in trying to find the right fit... Read More »
Posted 3/23/2012
Founder M.
Top Class Service
Easy to work with, fast, responsive, trustworthy and always very helpful. Durango are an absolute pleasure to partner with for merchant services. Read More »
Posted 3/18/2012
Matt W.
Outstanding Customer Service and Dedication!
As a start-up, we were faced with many challenges when it came to launching the company. While we knew obtaining a merchant account would be difficult, we didn't realize it would be nearly impossible. We had two things working against us: 1) we ar... Read More »
Posted 2/29/2012
Michael S.
Great Customer Service
Durango Merchant Services consistently offers excellent customer service. There agents are always fast to reply, and we are very happy to have selected them to manage our merchant services. Keep up the good work! Read More »
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Additional Business Information
Hours   Monday - Friday, 8:30 AM - 5:00 PM (Mountain Time) Phone   (970) 259-8660 Address   2855 Main Ave Ste B-105
Durango, CO 81301
Website   http://www.durango-direct.com Email   shanek@durango-direct.com
Contact   Shane Kairalla Other  
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