Review
Posted 1/26/2023
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1 Review
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Trustlinker since 01/26/23
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CORONA, CA
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Service Advisor Alex Kniazuk
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On Thursday, January 26th, I took my wife's 2014 Mercedes Benz GLK 350 to Fletcher Jones Newport Beach for a checkout and replacement of the "auxilary battery". I spoke with Alex Kniazuk via telephone before I arrived to coordinate what would need... Read More »
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Complaint
Posted 10/7/2022
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1 Review
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Trustlinker since 02/26/22
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IRVINE, CA
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Government is closing in on Fletcher Jones Motorcars
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C300 M274 engine failure cylinder 1 cracked piston, faulty wrist pins. Finally someone has gotten through the lies an garbage at Fletcher Jones Newport Beach! They sold me this car knowing full well it was garbage. Now the Government has agreed to... Read More »
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Complaint
Posted 12/5/2015
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1 Review
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Trustlinker since 12/05/15
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LOS ANGELES, CA
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Reprehensible Deceptive Sales Practices
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My experience with Beverly Hills Audi can only be described as reprehensible. The sales team used deceptive practices such as bait and switch and outright lies to bring someone into their dealership. I would have thought the supposed stellar reput... Read More »
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Complaint
Posted 1/10/2014
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1 Review
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Trustlinker since 01/10/14
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Review 11/26/2011
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We spent an hour with an overbearing High pressure sales woman named Denise Banner. She was very pushy. We asked multiple times for our car to be appraised but she was insistant that we fill out a credit app first. When we saw we were getting nowh... Read More »
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Business's response - by Client Care Manageron 11/29/2011
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Dear Lena,
Thank you for your feedback. I am really sorry to hear of your experience. I would like the opportunity to regain your confidence and bring you into the Fletcher Jones Family.
Please let me know of a good time to talk.
Respectf... Read More »
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0
Posted 10/12/2011
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1 Review
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35 Profile Views
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Trustlinker since 10/12/11
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Review 10/12/2011
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Fletcher Jones service department is taking advantage of women who take their cars in for service. Their tacticts have taken a turn for the worst from a year ago. They will write items to "look at" without being clear in explaining the work to be... Read More »
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