Mercedes Benz of Encino

4.4 star rating Rating - based on 18 reviews & complaints
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Mercedes Benz of Encino Categories
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Customer Reviews, Ratings & Complaints
Complaint Posted 1/30/2017
Dishonest Liars Use Bait and Switch Tactics
Internet Sales Manager Patrick Lau is a liar. He used bait and switch tactics on me, wasted my time, and refused to honor the price that he gave me in writing for a used Mercedes Station Wagon that I was negotiating to purchase from Mercedes Benz... Read More »
Review Posted 6/28/2011
Review 6/28/2011
Joel is very professional. We bought a car from him at his previous dealership. And my cousin will be back to buy a car from him too. He is very patient and accommodating. And most importantly, he is NoT pushy. My family and friends will always go... Read More »
Review Posted 6/28/2011
Review 6/28/2011
Anoush is the best salesman on the planet! He not only sold me a car but he cared enough about me to get what I can afford! I have known him for 4 years and I have waited until the time was right.  Well today was the right time! If you want someon... Read More »
Review Posted 6/22/2011
Review 6/22/2011
I recently had some work done on my car at your dealership. I always take my car to a dealership for repairs or services beyond routine oil changes. I recently had a left strut break, which I repaired along with some other things. (brakes, etc) I'... Read More »
Review Posted 6/16/2011
Review 6/16/2011
Andy was terrific to work with. He was very responsive to my needs both in car and financing. I would recommend Encino Mercedes Benz for anyone looking to buy a new or used auto.  Read More »
Review Posted 6/15/2011
Review 6/15/2011
This was honestly the Best experience I've ever had buying a car. My parents are going to love the shiny new C-class I got them. Harry is a Top-Notch guy. He is absolutely a man of his words and that is a rare and valuable quality in a salesmen, m... Read More »
Review Posted 6/14/2011
Review 6/14/2011
This is only way to buy a car! Painless and pain-free! Andy is very professional, very timely in getting back to me with what I want. He made sure to get me everything that I wanted and he went out of his way to make me happy. He is the Best! It's... Read More »
Review Posted 6/12/2011
Review 6/12/2011
I'm a returning customer to Mercedes Benz of Encino, I wasn't even thinking of buying a car today, I just happened into the dealership. Anush was very professional, He took his time to listen to my concerns and really made me feel comfortable with... Read More »
Review Posted 6/10/2011
Review 6/10/2011
So I take my car in for a regular service and a month and a half later I start to have major problems with my brakes. My car is doing things it has never done before and I am convinced it has something to do with my last service, everything was fi... Read More »
Review Posted 6/10/2011
Review 6/10/2011
I live in Calabasas, but I drive past Calabasas Mercedes to go to Mercedes Benz of Encino. I own several Mercedes vehicles (always have) and I take them all to Encino for service. It just doesn't get better than my service advisor Phil Fox when it... Read More »
Review Posted 6/6/2011
Review 6/6/2011
Jeff Boyle made all the paperwork simple and somehow entertaining.  He let me know about all my options without trying to sell me things he knew I didn't need.  I can tell he likes his job! He was very easy to work with.  Chris took his time and d... Read More »
Review Posted 5/30/2011
Review 5/30/2011
I go through a broker to get my cars, but I found exactly what I wanted at Mercedes Benz of Encino. The process was smooth, fast and easy. All the staff was friendly. Read More »
Review Posted 5/30/2011
Review 5/30/2011
I bought my 2011 ML from Chris C at Mercedes Benz of Encino, he was very speedy (I like that) and knowledgable. I would recommend that my friends go to him at MB of Encino for their car needs. Thanks Chris! Read More »
Review Posted 5/30/2011
Review 5/30/2011
Stephan Jarvis is very professional and attentive. My new E550 is smoking hot! I do all my car business with Mercedes Benz of Encino. Kevin Malone in the Service department has taken care of my S-Class and I trust he'll do the same with my new E-c... Read More »
Review Posted 5/30/2011
Review 5/30/2011
I recently purchased my 1999 C230 from Mercedes Benz of Encino. The car is in emaculatant condition! It's my first Mercedes and I had no idea I could actually afford such a wonderful car. Neil P does a Great job at finding treasures. Thanks to him... Read More »
Review Posted 5/25/2011
Review 5/25/2011
The best word to describe my experience at Mercedes Benz of Encino is Amazing... I dealt with Sam getting a new C300. He did a great job showing me the functions of the car. After that, he sat me down at his partner's desk(Raymond). He gave me a d... Read More »
Review Posted 5/25/2011
Review 5/25/2011
Thanks Sam and Raymond!!! Your service and professionalism was GREATLY Appreciated... I'll only come back to you guys.

EYC Read More »
Complaint Posted 5/24/2011
Review 5/24/2011
Mercedes-Benz of Encino is first and foremost under serious investigation for multiple fraud and scam problems with customers. They would promise outrageous deals to customers that could not be done. Once the customer could complain about them the... Read More »
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Additional Business Information
Hours   Phone   (818) 788-0234 Address   16721 Ventura Blvd.
Encino, CA 91436
Website Email
Contact   Steve Zubieta Other  
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