Professional Sports Authenticator

1.8 star rating Rating - based on 15 reviews & complaints
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Customer Reviews, Ratings & Complaints
Complaint Posted 9/13/2023
Horrible Customer Service
Where to start...contacted them about replacing an LOA that was lost for a large (very large) Mohammed Ali display (robe, shorts, glove all signed). Purchased at a high-end charity auction in LA years ago. Rep said they could do it using photos as... Read More »
Complaint Posted 4/10/2021
I sent in a Derek Jeter rookie card to be graded. I chose the express grading process. The length of time was ridiculous as I waited nearly 2 months to get my card back. When I opened the box, I was shocked to see not only did they not grade the c... Read More »
Complaint Posted 2/21/2018
No accountability
PSA will not take responsibility if they damage your item. They also will not honor turnaround times. Send in a 30 day submission? See it in two months. Send in a 10 day submission? See it in a month. Little to no customer service skills. Read More »
Complaint Posted 4/28/2016
Court finds PSA Found Liable for Damaged Ticket
Follow-up. The New Jersey Civil Court, MID SC-001323015, Middlesex County, NJ in the case Kunz vs. PSA did rule that PSA was liable for the damage caused to a rare ticket that was submitted to PSA. The Court ruled that while PSA held control and... Read More »
Complaint Posted 11/12/2015
Damaged Ticket
I hand delivered 8 of my best unused signed tickets to PSA/DNA right to their offices. Ten weeks later, one of those tickets was severely damaged. A large 1/2 inch tear in one rare (POP 1 of 1) ticket, some black marking, and some indentations on... Read More »
Complaint Posted 1/8/2015
No longer trustworthy or useful
I have dealt with PSA for well over 10 years -- grading thousands of cards over the years. And while I received decent service say 5 or 7 years ago -- its a very different story now. Here are my opinions... My biggest complaint (among many), is ho... Read More »
Complaint Posted 10/29/2014
Sent in 3 Derek Jeter Rookies after Mr. Orlando stated they could be worth $33K Two had dings on the lower corner one was flawless...I used a lope to check. All three came back with dings on the was either damaged or swapped out. Will... Read More »
Review Posted 1/28/2013
Proof PSA Authentication Service Is Charging for service they are NOT performing and not performing accurately.
Over the past years I have been sending cards to PSA and noticed about 10% come back with a size issue or trimming issue or not authentic. I became suspicious when a number of the cards I personally had from my childhood and personally purchased i... Read More »
Complaint Posted 1/7/2013
There So Called Experts Don't know a Damn Thing
In the beginning of December I sent my signed Ichiro Suzuki baseball to PSA/DNA in Newport Beach, CA. I got the baseball back last week & the letter said "You submitted an Ichiro Suzuki signed baseball. After a thorough examination of your item d... Read More »
Review Posted 9/29/2012
Not always right
I sent in a team signed Yankee jersey from the 2011 team and had pictures of the signing and sent this jersey and $175.00 to PSA just to have this in case it was ever sold. Knowing it was a real jersey I was excited to have this returned. It came... Read More »
Complaint Posted 10/21/2010
Review 10/21/2010
I dropped off an autographed baseball of the 1957 Dodgers with PSA at a convention. They sent the ball back to me 2 months later with a letter telling me they could not authenticate it as it was a "clubhouse version." When I called PSA to find out... Read More »
Complaint Posted 7/5/2010
Review 7/5/2010
I sent in a pair of Muhammad Ali boxing gloves for authentication. I know for a fact they are genuine autographs. I have the pics of Ali signing then in 1986. The took 1 day to send them back as fakes. There are alot of fakes autos around by mine... Read More »
Review Posted 5/26/2010
Review 5/26/2010
Today is Wednesday 5/26/2010.

I just received my authenticated Elizabeth Francis Taylor autograph today. I can't enough good things about PSA/DNA. The turnaround was fast. THey claim its between 10-20 business day (a full month). But I got mine... Read More »
Complaint Posted 4/27/2010
Review 4/27/2010
There is nothing professional about this company except in the name. They regularly "lose" items sent to them according to BBB complaints, and the more valuable the item, the more likely it will get "lost." I sent them a batch of tickets and they... Read More »
Complaint Posted 5/9/2009
Review 5/9/2009
PSA has a good business for over a few years now I have been submitting sportscards to grade to make them more valuable and encased by them protecting the card for longer preservation. I have found that this company and many other grading companie... Read More »
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Additional Business Information
Hours   Phone   (800) 325-1121 Address   P.O.Box 6280
Newport Beach, CA 92658
Website Email
Contact   Jackie Curiel Other  
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