Complaint
Posted 9/13/2023
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/13/23
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ORLANDO, FL
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Horrible Customer Service
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Where to start...contacted them about replacing an LOA that was lost for a large (very large) Mohammed Ali display (robe, shorts, glove all signed). Purchased at a high-end charity auction in LA years ago. Rep said they could do it using photos as... Read More »
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Complaint
Posted 4/10/2021
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/10/21
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LEMON GROVE, CA
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DO NOT TRUST!!!
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I sent in a Derek Jeter rookie card to be graded. I chose the express grading process. The length of time was ridiculous as I waited nearly 2 months to get my card back. When I opened the box, I was shocked to see not only did they not grade the c... Read More »
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Complaint
Posted 2/21/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 02/21/18
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WINSTON SALEM, NC
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No accountability
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PSA will not take responsibility if they damage your item. They also will not honor turnaround times. Send in a 30 day submission? See it in two months. Send in a 10 day submission? See it in a month. Little to no customer service skills. Read More »
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Complaint
Posted 4/28/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/28/16
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ENDICOTT, NY
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Court finds PSA Found Liable for Damaged Ticket
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Follow-up. The New Jersey Civil Court, MID SC-001323015, Middlesex County, NJ in the case Kunz vs. PSA did rule that PSA was liable for the damage caused to a rare ticket that was submitted to PSA.
The Court ruled that while PSA held control and... Read More »
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Complaint
Posted 11/12/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 11/12/15
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ENDICOTT, NY
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Damaged Ticket
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I hand delivered 8 of my best unused signed tickets to PSA/DNA right to their offices. Ten weeks later, one of those tickets was severely damaged. A large 1/2 inch tear in one rare (POP 1 of 1) ticket, some black marking, and some indentations on... Read More »
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Complaint
Posted 1/8/2015
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 01/08/15
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POTWIN, KS
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No longer trustworthy or useful
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I have dealt with PSA for well over 10 years -- grading thousands of cards over the years. And while I received decent service say 5 or 7 years ago -- its a very different story now. Here are my opinions... My biggest complaint (among many), is ho... Read More »
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Complaint
Posted 10/29/2014
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 10/29/14
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NEW BRAUNFELS, TX
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Thieves
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Sent in 3 Derek Jeter Rookies after Mr. Orlando stated they could be worth $33K Two had dings on the lower corner one was flawless...I used a lope to check. All three came back with dings on the corner...one was either damaged or swapped out. Will... Read More »
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0
Posted 1/28/2013
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1 Review
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0 Question
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31 Profile Views
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0 Answer
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Trustlinker since 01/28/13
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