Invicta Watch Company of America

1.6 star rating Rating - based on 26 reviews & complaints
View map / directions
Invicta Watch Company of America Categories
Jewelry Sales, Repair & Appraisal
Preferred Members
Gold Exchange USA
0.0 star rating 956 miles
Revere Jewels
5.0 star rating 958 miles
4.2 star rating 961 miles Hot Deals
Beverly Diamonds
4.6 star rating 961 miles
4.5 star rating 961 miles

          29935 visitors
Customer Reviews, Ratings & Complaints
Complaint Posted 8/14/2013
Worst watch and customer service department
I agree and have experienced many of the same issues and problems reported here on this site. You can be as generous as many other big corporations and have a non-profit and do humanitarian things. But, if you do not stand behind your product by p... Read More »
Complaint Posted 1/25/2013
Invicta repair business (Hollywood Florida) is a scam - possibly criminal enterprise
I have had the same experience as several of the other reviewers. Sent a 6-month old Invicta watch to the Florida repair center for repair, along with the $28 return shipping charge that must be paid in advance. (There's a red flag). After several... Read More »
Complaint Posted 12/3/2012
Worst Customer service of any company I have ever dealt with.
My story is the same as all those here I just read. My invicta 6169 Stopped working 3 months after I got it and sent to Invicta service with check for$25.00 ???! Sent in July . Was told could take up to 3 months. It's been five. Every time I call... Read More »
Complaint Posted 11/21/2012
Very bad brand for warranty and repair
it is a very bad company. the watch is 15 months> I use this watch 2 or 3 days a week. The bracelet was broken. I sent my watch in September to change the bracelet because it is a special bracelet Invicta. The time to have an answer = 4 weeks. I... Read More »
Review Posted 8/15/2012
Poor service
I have several Invicta watches, and will never purchase another one. the service department is apathetic and clueless. they rule by incompetance. Five months to repair a watch. Save your money and never purchase one of these timepieces. I would ra... Read More »
Complaint Posted 8/7/2012
You decide on how to send your money
Let me start by saying I loved my watch until... I sent my watch to Invicta for repairs. I paid $60.00 up front for the work to be done as it was out of warranty. They lost my watch. Invicta then told me my watch was only worth a fraction of the $... Read More »
Complaint Posted 7/10/2012
Not worth buying the watch
Unfortunately I had to send a watch in for a repair - which I was told was a "movement" problem and that it was to be sent overseas for repair. I have called the service no less that 4 times in the past several months - each time getting a differe... Read More »
Complaint Posted 7/7/2012
Poor Service
I bought a Reserve Excursion about a year ago, two of the pointer markers on the bezel fell off. Sent Dec 29, 2011 and they said 3 months wait,$28 return shipping. In March I find out I owe $45 for new bezel which I didn't see on cryptic invoice t... Read More »
Complaint Posted 6/9/2012

I send a watch for repair on march 30.
Will be ready on august 4 is what they told me becouse was shiped over sees.
5 monthes Invicta?
No more Invicta watches for me.
It is not possible something like that. Read More »
Complaint Posted 5/8/2012
Terrible Repair Service
I bought an Invicta watch the last day on a Carnival cruise. Carnival would not refund or replace watch since I had already gotten off ship and the day of departure the shop is closed so after several calls to Carnival they tell me I must go throu... Read More »
Complaint Posted 2/16/2012
Invicta Watch Custome Service From Hell
I purchased two Baby Lupas, both watches went bad back to back in less then a years from purchase. I sent both watches in with a 25.00 money order. Little did I know they had a price increase. Okay, so now I owe them $3.00 for one watch and 28.00... Read More »
Complaint Posted 12/3/2011
Bad experience with Customer Service & Repair
I purchased the Invicta Interceptor April 2011.I went on a cruise and went swimming in the Caribbean in about 6-10 feet of water. When I returned on the ship I noticed my watch had gotten water in it. My troubles had just begun. I contacted Invict... Read More »
Complaint Posted 10/28/2011
Review 10/28/2011
worst customer service by invicta battery gave out in 7 months. if you try to replace it on your own, you void the must send it in. you pay for shipping there $12 money order for return shipping $29 replace battery... Read More »
Complaint Posted 6/2/2011
Review 6/2/2011
I belong to several watch forums and have seen threads and documentation that the Sandstone dials are not Sandstone at all but a mix of sand and plastic. Eyal and the technical brand manager both were on ShopNBC saying they were genuine Sandstone.... Read More »
Complaint Posted 4/21/2011
Review 4/21/2011
Beware of the fine print. I purchased an Invicta Reserve watch at Shop NBC with a defective crown. The stem became difficult to impossible to screw into the watch. I sent the watch in to Invicta with a $28 check for postage as the Reserve collecti... Read More »
Review Posted 1/23/2011
Review 1/23/2011
I am glad I found this link. It will save me quite a bit of time. I already discovered the phone problems when we tried to register the warranty. After a day of calling, we sat down to read the warranty. It plainly states the waiting period as wel... Read More »
Complaint Posted 1/21/2011
Review 1/21/2011
I purchased a watch from shopnbc in July 2010 and in August the bracelet broke. I sent the watch to Invicta via ups 0n 8/20. After calling Invicta several times I still do not have the watch back. Six months seems to me to be an excessive amount o... Read More »
Review Posted 6/25/2010
Review 6/25/2010
I am surprised to see the low BBB rating for Invicta. My own company has the highest rating and the rating means a lot to me. My experience to date has been great. You get a lot of watch for the money. The movements are identified as to Swiss, Swi... Read More »
Complaint Posted 5/28/2010
Review 5/28/2010
I got a Invicta model#5075 watch in June 2009,In Sept 2009 it stopped working took to a local watch repair man,He said the movement was all messed up,Invicta says they have a 1 year Warranty ( LOL what a joke has to pay $25 for warranty work )I se... Read More »
Complaint Posted 5/17/2010
Review 5/17/2010
What a bunch of hype. ShopNBC and this so-called premium watch brand should be taken to task. Rebecca Biatz, who identified herself in her e mail as; Rebecca Baitz, Supervisor Customer Service, Shop NBC ( called me to assi... Read More »
You are viewing page 1 of 2
Additional Business Information
Hours   Phone   (954) 921-2444 Address   3069 Taft St.
Hollywood, FL 33021
Website Email
Contact   Eyal Lalo Other  
© Copyright 2017 TrustLink All Rights Reserved.