Lenox Financial Mortgage Corporation

3.8 star rating Rating - based on 29 reviews & complaints
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Customer Reviews, Ratings & Complaints
Review Posted 12/28/2015
Christy C.
Excellent Service!
I just finished a refinance with Lenox Financial and I am very happy with the results and the service! My loan office, Ryan Beacham, was easy to work with and always available to answer my questions. The process went smoothly and the loan closed o... Read More »
Review Posted 9/1/2015
Tiffany H.
Great Customer Service!!
We just finished a VA Refinance with Lenox Financial. Ryan and Kathy were amazing! They were both very knowledgeable and helpful through the entire process. Thank you so much for everything!!!! Read More »
Review Posted 7/21/2015
Cris G.
Second time with Lenox and they are batting 1000 in my book!
I just refinanced with Lenox, who I did the original purchase loan through. I closed the purchase in under 30 days and this refinance in less time than that! Kathy B and Wes H were incredibly helpful and patient with me. Kathy and Wes were always... Read More »
Review Posted 7/16/2015
Imelda C.
Second time using Lenox Financial for refinancing our home.
This is our second time using Lenox Financial for refinancing our home and each time was an excellent experience. The first time we used them in 2013 was to lower our interest rate from 5% to 3.375% for 30 yrs in our home loan. This year, we wante... Read More »
Review Posted 7/16/2015
Dean S.
Best Loan Officer & Processor Ever!
Just closed my refinance loan with Lenox (Weslend), and was very fortunate to work with the most engaging, caring and patient loan officer (Brian Kamody) and processor (Gigi Jreisat) that I have ever met. They went WAY above and beyond for me, loo... Read More »
Review Posted 4/17/2015
Trayce P.
Excellent customer service!
Thank you for employing great people! Michael Rael and Tanya Duskin were very professional and knowledgable - made my experience with your company wonderful. I will highly recommend both of them and your company. Read More »
Review Posted 4/13/2015
Bill D.
Great experience with Lenox Financial Mortgage Corporation
I will start by saying that I had a great experience refinancing my home through Lenox Financial Mortgage Corporation. Brian Kamody, my Mortgage Consultant, was very knowledgeable and helped me to find the perfect loan to suit my needs. The Proces... Read More »
Review Posted 2/18/2015
Alan W.
Excellent Mortgage Company
Lenox Financial (Weslend Financial) did a great job with our Refi. We really appreciate the quality of service we received during the entire process. The staff was very professional and friendly. They ensured that everything was transparent and w... Read More »
Review Posted 4/14/2014
adrian t.
Closed My VA home loan as promised and with no closing costs
My Wife and I had a wonderful experience at Lenox Financial Mortgage. We closed our escrow three days earlier than anticipated which helped a lot because it closed on Thursday and recorded Friday verses waiting until Monday. We have a VA home loan... Read More »
Review Posted 3/21/2014
D.D. D.
Great service from Paul Hampton
Paul Hampton made sure that the refinancing of our two properties get processed in less than a month at the same time. He was always available and quick to resolve issues regarding our loans. Read More »
Review Posted 11/22/2013
David l.
Great follow up and communication
Paul H. at Lennox did a great job with my REFI. This is not my first rodeo, I knew what I wanted and Paul delivered. The APR, terms and fees were exactly as promised. Constant communication and follow up is what this business is all about. I will... Read More »
Review Posted 11/14/2013
Michael H.
Great experience
Very strange to read negative reviews above. I don't know if these folks did 180° turn in response to these postings, but my experience was great. Mike Rael and Julianne Carr were pretty flawless in their communication regularity and honesty. I do... Read More »
Review Posted 11/12/2013
suzanne m.
Five Stars
Timing is everything. I was in the final stages of re-financing with the broker I used to buy my house 18 months ago. While he did an excellent job with my original loan, his expertise, communication and process management failed to deliver an exp... Read More »
Review Posted 11/8/2013
john b.
Most pleasant mortgage process i have ever experienced. Couldn't have asked for a better broker or loan processor.
From start to finish, Moses H. kept me informed of the process and all costs associated with the loan. For what I needed, they made sure I had all the information up front and made sure that I knew what was next. Most people don't understand that... Read More »
Review Posted 11/1/2013
Bryan A.
A Fantastic Refinancing Experience
We had the best refinance experience ever with Ryan Beacham. He made the process easy, and he was fantastic to work with! If you go to Lenox, ask for Ryan. You won't be disappointed. Read More »
Review Posted 10/31/2013
B V.
Helpful people made the process smooth and easy
When I purchased my first home in January this year I was bit intimidated by the whole process but a good Realtor and the helpful people at Lenox made it as smooth and easy as it could have been (I've had more issues getting a auto-loan). They alw... Read More »
Review Posted 6/25/2013
Greg P.
Refinancing with Lenox Financial = A GREAT Experience!
I couldn't be happier with my experience in doing a refinance than I was with Lenox Financial. All the way through the process I was kept up-to-date on how it was progressing. It all went extremely smoothly thanks to Mark Doll & Terry Thay. Th... Read More »
Complaint Posted 6/6/2013
Bruce M.
Unbelievably Bad Experience
This is the company advertising on the radio "This loan won't cost you one thin dime" and "The biggest no-brainer in the history of the world." Told us we easily qualified and rushed us into the appraisal which cost us $375 but... Read More »
Review Posted 5/3/2013
c A.
Loan with Lennox
First Experience .. It was a good one Loan Officer - Sara C. and Processing Manager Julianne c. Were helpful ..knowledgable ..effecient Only 1 bump in the Road ..Quickly taken care of Pretty easy Process Read More »
Complaint Posted 4/10/2013
M T.
Horrible Service
I wish there was a way to seek recourse against a lender for horrible service and delays in closing and funding. If you have the choice, do not select this company to handle your loan. Your escrow will be exponentially delayed with no recourse, co... Read More »
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Additional Business Information
Hours   Monday to Friday - 8:00AM ton 5:00PM Phone   (949) 428-5100 Address   200 East Sandpointe Avenue Suite 800
Santa Ana, CA 92707
Website   http://www.lenoxhomeloans.com Email   deborah.raymer@lenoxhomeloans.com
Contact   Deborah Raymer Other  
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