Lenox Financial Mortgage Corporation

3.8 star rating Rating - based on 36 reviews & complaints
We are providing mortgage services.  
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Mortgage Services
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Customer Reviews, Ratings & Complaints
Review Posted 11/16/2016
Lenox Provided Very Easy Refinance
We contacted Lenox based on a radio ad, and found their services lived up to the advertising. Timothy Foreman worked on our refinance, quickly developed quotes for multiple options, and was very efficient at processing the mortgage and excellent w... Read More »
 
 
 
Complaint Posted 11/4/2016
Mistakes made...shifted Blame
The process went fairly well but issues arose that ended up costing me more than originally discussed. When these issues arose the company made those usual apologies but simultaneously attempted to blame me for the mistakes. For example, they didn... Read More »
 
 
 
Review Posted 11/3/2016
The Very Best!
We have refinanced three times and Lenox Financial was the easiest one. They kept us informed at every step of the process. Tim was always available to answer any questions and the rest of his team were very professional. The process only took two... Read More »
 
 
 
Review Posted 10/15/2016
Outstanding!
In the last 12 or so years we have refinanced three times now, taking advantage of a better rate on each occasion. The overall experience with Lennox was truly remarkable. If you are researching your options I have a few pointers. For starters, n... Read More »
 
 
 
Review Posted 9/9/2016
First Refinance was terrific; second just as good
This is my second VA refinance with Lenox Financial Mortgage Corp. Both times, I dealt with Timothy Foreman, who is very informative and a pleasure to do business with. Some people are always away from their desk; the recorded message promises to... Read More »
 
 
 
Review Posted 6/29/2016
FANTASTIC SERVICE!! I WILL ONLY USE LENOX FINANCIAL!!
I just refinanced with Lenox and will always use them from this point forward. Tim was helpful, relaxed an a pleasure to work with. The entire process went smoothly and I always felt very comfortable. The loan process went very quickly and Tim was... Read More »
 
 
 
Complaint Posted 6/10/2016
Garbage, don't use
They change the terms of my loan after I paid 700 dollars for an appraisal. The change in terms would have cost me an additional 8000 dollars out of pocket. They had me transfer the appraisal to a new lender which cost 275 dollar extra. The whole... Read More »
 
 
 
Review Posted 12/28/2015
Excellent Service!
I just finished a refinance with Lenox Financial and I am very happy with the results and the service! My loan office, Ryan Beacham, was easy to work with and always available to answer my questions. The process went smoothly and the loan closed o... Read More »
 
 
 
Review Posted 9/1/2015
Great Customer Service!!
We just finished a VA Refinance with Lenox Financial. Ryan and Kathy were amazing! They were both very knowledgeable and helpful through the entire process. Thank you so much for everything!!!! Read More »
 
 
 
Review Posted 7/21/2015
Second time with Lenox and they are batting 1000 in my book!
I just refinanced with Lenox, who I did the original purchase loan through. I closed the purchase in under 30 days and this refinance in less time than that! Kathy B and Wes H were incredibly helpful and patient with me. Kathy and Wes were always... Read More »
 
 
 
Review Posted 7/16/2015
Second time using Lenox Financial for refinancing our home.
This is our second time using Lenox Financial for refinancing our home and each time was an excellent experience. The first time we used them in 2013 was to lower our interest rate from 5% to 3.375% for 30 yrs in our home loan. This year, we wante... Read More »
 
 
 
Review Posted 7/16/2015
Best Loan Officer & Processor Ever!
Just closed my refinance loan with Lenox (Weslend), and was very fortunate to work with the most engaging, caring and patient loan officer (Brian Kamody) and processor (Gigi Jreisat) that I have ever met. They went WAY above and beyond for me, loo... Read More »
 
 
 
Review Posted 4/17/2015
Excellent customer service!
Thank you for employing great people! Michael Rael and Tanya Duskin were very professional and knowledgable - made my experience with your company wonderful. I will highly recommend both of them and your company. Read More »
 
 
 
Review Posted 4/13/2015
Great experience with Lenox Financial Mortgage Corporation
I will start by saying that I had a great experience refinancing my home through Lenox Financial Mortgage Corporation. Brian Kamody, my Mortgage Consultant, was very knowledgeable and helped me to find the perfect loan to suit my needs. The Proces... Read More »
 
 
 
Review Posted 2/18/2015
Excellent Mortgage Company
Lenox Financial (Weslend Financial) did a great job with our Refi. We really appreciate the quality of service we received during the entire process. The staff was very professional and friendly. They ensured that everything was transparent and w... Read More »
 
 
 
Review Posted 4/14/2014
Closed My VA home loan as promised and with no closing costs
My Wife and I had a wonderful experience at Lenox Financial Mortgage. We closed our escrow three days earlier than anticipated which helped a lot because it closed on Thursday and recorded Friday verses waiting until Monday. We have a VA home loan... Read More »
 
 
 
Review Posted 3/21/2014
Great service from Paul Hampton
Paul Hampton made sure that the refinancing of our two properties get processed in less than a month at the same time. He was always available and quick to resolve issues regarding our loans. Read More »
 
 
 
Review Posted 11/22/2013
Great follow up and communication
Paul H. at Lennox did a great job with my REFI. This is not my first rodeo, I knew what I wanted and Paul delivered. The APR, terms and fees were exactly as promised. Constant communication and follow up is what this business is all about. I will... Read More »
 
 
 
Review Posted 11/14/2013
Great experience
Very strange to read negative reviews above. I don't know if these folks did 180° turn in response to these postings, but my experience was great. Mike Rael and Julianne Carr were pretty flawless in their communication regularity and honesty. I do... Read More »
 
 
 
Review Posted 11/12/2013
Five Stars
Timing is everything. I was in the final stages of re-financing with the broker I used to buy my house 18 months ago. While he did an excellent job with my original loan, his expertise, communication and process management failed to deliver an exp... Read More »
 
 
 
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Additional Business Information
Hours   Monday to Friday - 8:00AM ton 5:00PM Phone   (949) 428-5100 Address   200 East Sandpointe Avenue Suite 800
Santa Ana, CA 92707
Website   http://www.lenoxhomeloans.com Email   deborah.raymer@lenoxhomeloans.com
Contact   Deborah Raymer Other  
 
 
 
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