Wen Hair Care

Palm Desert , CA 92260
2 star rating 2 stars - based on 46 reviews
Say goodbye to your bad hair days. Wen® Cleansing Conditioner is designed to eliminate ordinary shampoo without sacrificing the integrity and beauty of your hair.  
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Customer Reviews & Ratings
1
Posted 6/6/2013
DO NOT BUY---THIS IS A SCAM
My boyfriend has been trying to get this cancelled for EIGHT months. He wasn't even told it was an a... Read More »
 
 
  Business's response - by on 6/10/2013
 
 
Dear Anna, Thank you for your review. We appreciate the time you have taken to let us know about you... Read More »
1
Posted 4/29/2013
grc*wen by chaz dean SCAM
I recently was charged by this company for aprrox. $35.00 I did not know who they were and what they... Read More »
 
 
  Business's response - by on 6/3/2013
 
 
Dear Perry, Thank you for your review. We appreciate the time you have taken to let us know about y... Read More »
3
Posted 4/16/2013
Worst experience ever
Ordering Wen last 2012 year turned out to be the worst experience ever!!!! I am not talking about th... Read More »
 
 
  Business's response - by on 6/3/2013
 
 
Dear Anzhelika, Thank you for your review. We appreciate the time you have taken to let us know abo... Read More »
4
Posted 4/8/2013
Tricky at First but Awesome Results Once You Get it Down!
So thankfully I did not order from the infomercial since I have read nothing but poor reviews. I did... Read More »
 
 
2
Posted 4/3/2013
Very hard to get refund!!
I sent back my last shipment (had too much left from previous shipment). After I shipped the product... Read More »
 
 
  Business's response - by on 6/3/2013
 
 
Dear Susan, Thank you for your review. We appreciate the time you have taken to let us know about y... Read More »
1
Posted 4/2/2013
They stole my money 2 weeks ago!!!
Yes. They dare to simply steal money out of my credit card. First of all, from all the bad reviews I... Read More »
 
 
  Business's response - by on 6/3/2013
 
 
Dear Syl, Thank you for your review. We appreciate the time you have taken to let us know about you... Read More »
1
Posted 3/2/2013
diappointed- had high hopes
after going though the 5 step process necessary to use WEN--rinse hair thoroughly, apply generously,... Read More »
 
 
  Business's response - by GR CET on 3/4/2013
 
 
Dear Amy,

Thank you for your review. We appreciate the time you have taken to let us know about y... Read More »
1
Posted 2/26/2013
Do not buy from wen website
This is a scam. I started the free trial with wen because I heard that they were good. Before my t... Read More »
 
 
  Business's response - by GR CET on 2/27/2013
 
 
Dear Cynthia,

Thank you for your review. We appreciate the time you have taken to let us know abo... Read More »
1
Posted 2/14/2013
Worst Customer Service EVER!!!
When I first ordered the product, I liked the way it worked. (I didn't place a reorder...found out t... Read More »
 
 
  Business's response - by GR CET on 2/27/2013
 
 
Dear Molly,

Thank you for your review. We appreciate the time you have taken to let us know about... Read More »
1
Posted 1/14/2013
Impossible to Cancel!!!
I ordered my first shipment of WEN about a year ago. I actually really liked the product at first, ... Read More »
 
 
  Business's response - by GR CET on 1/23/2013
 
 
Dear Katie, Thanks for your comment. I'd like to assist you in this matter. May I kindly ask you t... Read More »
3
Posted 12/18/2012
product never shipping
I ordered Wen, they held the money on my debit card but never fully pulled it so my bank released th... Read More »
 
 
  Business's response - by GR CET on 1/23/2013
 
 
Dear Andrea, Thanks for your comment. I'd like to assist you in this matter. May I kindly ask you ... Read More »
1
Posted 12/16/2012
VERY MAD
I ordered try wen in the middle of november and ended up not getting it for three weeks because it w... Read More »
 
 
  Business's response - by GR CET on 1/23/2013
 
 
Dear Ashley, Thanks for your comment. I'd like to assist you in this matter. May I kindly ask you ... Read More »
1
Posted 11/15/2012
TERRIBLE!!! HUGE SCAM!!!
ok my story is like a lot of other on here! I've been trying to fix this scam for the last 2-3 month... Read More »
 
 
  Business's response - by GR CET on 1/23/2013
 
 
Dear Stephanie, Thanks for your comment. I'd like to assist you in this matter. May I kindly ask y... Read More »
1
Posted 10/23/2012
Cancelled my credit card # so Wen can't Auto-ship & charge!
I ordered Wen on Sunday evening. I ordered what I thought was trial for $29.95. I was then prompte... Read More »
 
 
  Business's response - by GR CET on 10/24/2012
 
 
Hi Heather, Thanks for your comment. I'd like to assist you in this matter. May I kindly ask you t... Read More »
1
Posted 10/15/2012
WORST PRODUCT EVER
I did not like this product at all. It left my hair so greasy and if you order it once you are sign... Read More »
 
 
1
Posted 9/27/2012
Predatory business practices
The product is fine even good but as many people have stated before their business practices are pre... Read More »
 
 
3
Posted 9/25/2012
Wen
Hey guys I bought my wen from amazon so I didnt have to deal with the shippment problems also I lear... Read More »
 
 
1
Posted 9/16/2012
overall Scammers
the product is great no one really doubts that....however the company is out for your money!! they s... Read More »
 
 
  Business's response - by GR CET on 9/17/2012
 
 
Hi Kam,

Thanks for your comment.

I'd like to assist you in this matter. May I kindly ask you t... Read More »
3
Posted 9/10/2012
Worst online company ever!!!
I ordered my first shipment of wen for 29.95. I absolutely hated the product in my hair. I have natu... Read More »
 
 
  Business's response - by GR CET on 9/10/2012
 
 
Hi Amy,

Thanks for your comment.

I'd like to assist you in this matter. May I kindly ask you t... Read More »
1
Posted 7/5/2012
Poor Customer Service
My mother introduced me to Wen and I loved it. I ended up ordering it for myself, although after I p... Read More »
 
 
  Business's response - by GR CET on 9/10/2012
 
 
Hi Ashley,

Thanks for your comment.

I'd like to assist you in this matter. May I kindly ask yo... Read More »
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